3.0
Mar 3, 2013
John Lewis organisation structure
Former employee, more than 1 year
Peterborough, England
Recommend
CEO approval
Business Outlook
Pros
From an external stakeholder perspective John Lewis over all looks like a well structured organisation. Yes, it is a very customer focused organisation, and will bend over backwards to ensure customer satisfaction.
Cons
However, from an internal perspective, certain departments are not well structured. This could be down to management inability to carry out job functions and/or lack of training.