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JumpStart Autism Collective

Engaged Employer

JumpStart Autism Collective reviews

3.2

50% would recommend to a friend

(35 total reviews)
avatar

Allison Lopez

100% approve of CEO

41% positive business outlook

JumpStart Autism Collective has an employee rating of 3.2 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JumpStart Autism Collective employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

35 reviews
5.0
Jun 6, 2023

Good.

Recommend
CEO approval
Business Outlook

Pros

Good hours and rewarding work.

Cons

Pay could be higher for the work.

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JumpStart Autism Collective Response
3y
Happy Friday! Thank you for leaving your feedback on your experience at JumpStart. We are always looking to grow as an employer and continue to reevaluate our benefits and compensation packages to create the most value for our employees. Thank you for being part of our team and making a difference in our learners' lives!
3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

When I first started at JumpStart, the training was amazing and I felt supported. I felt open to asking questions and letting my trainer know when I needed more support. I appreciated being able to make up hours if my client was out sick through coverage and non-billables.

Cons

After I passed my RBT certification, I did not feel as supported especially when put on coverage. I also started to notice more cliques within the staff and felt like an outsider. The company says they follow sick policies for clients but several times I saw sick clients who physically and mentally were not able to work but didn't have high enough fevers to go home. The company also does not have dedicated time off for being sick so a lot of employees were constantly sick because they couldn't afford to take the time off. The pay is also low compared to other companies and they try to offset this by giving away gift cards which is a nice gesture but does not help pay the bills.

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JumpStart Autism Collective Response
3y
We appreciate the time you took to provide feedback about being part of our JumpStart team. We are so glad you had a positive training experience as we truly see that as an essential component to supporting our team and providing high-quality services for our learners. As an organization, we combine our sick leave and PTO so that our team has more flexibility on how they use their days off. We recognize the importance of time off and have also incorporated ways for staff to receive bonus PTO in addition to their regularly accrued PTO. Our team also receives 80 hours of unpaid time off annually and should have several options when looking at taking time off for their physical and mental health. We have thorough learner and staff illness policies in addition to our infectious disease response plan. We must consider all factors for every situation including if the symptoms are accounted for by another condition as many of our learners have varying medical diagnoses. We do not allow gossip and immediately provide feedback to any employees engaging in it. We are hard to ensure an inclusive and engaging culture.
1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Consistent hours, free food, amazing coworkers, amazing clients.

Cons

Attendance Policy, Limited unpaid time off, Illness policies for staff and clients alike, low pay, Rude and condescending management, cliquey behavior between favorited employees

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JumpStart Autism Collective Response
3y
Hello, and thank you for taking the time to share your feedback with us. One of our core values is “respect constructive feedback” for our entire team no matter their role. This is why this response is not listing out “why your points are wrong”, but rather helping to provide a different perspective and resources as a valued member of our team. We not only support employee feedback on their experience with our Clinical Supervisors (BCBAs), but encourage it through Clinical Supervisor performance surveys (sent out at least once every six months per Clinical Supervisor), during stay interviews, and as needed by the center’s Clinical Director. As it looks like you are currently part of our team, we highly encourage you to utilize one of these avenues to address any concerns you have. Another platform you can use is submitting a Human Resources question, comment, or concern through your Paychex Flex portal. If you have questions regarding the benefits offered to you, like unpaid time off, please reach out. All employees are provided Unpaid Time Off (UTO) in a front-loaded UTO Bank at an annual allowance of eighty (80) hours in addition to Paid Time Off (PTO), Bonus PTO, Personal Leave of Absence, and Family and Medical Leave Act (FMLA) leave. We do take our attendance policy seriously as it is essential to have consistency as a team and consistency in providing essential services to our learners. It is very common for employers to have an attendance policy however, not many offer bonus Paid Time Off (PTO) as a benefit to their policy like ours does. We strive to provide a safe and healthy learning environment for all children and our team, while minimizing unnecessary absences which negatively impact learner progress and staff morale. Requiring supporting documentation like a doctor’s note is not intended to punish individuals who are sick or don’t have health insurance, rather it's to hold staff accountable and is also common practice. We are proud to offer our full-time staff three subsidized health insurance coverage options and have several in-house and contracted resources to support our team in choosing and utilizing the coverage that works best for them. We have thorough learner and staff illness policies in addition to our infectious disease response plan. In general, visual symptoms and/or a physician diagnosis will provide guidance on whether a child may attend or must stay home. We must consider all factors for every situation including if the symptoms are accounted for by another condition as many of our learners have varying medical diagnoses.
Viewing 10 - 12 of 35 Reviews

Glassdoor has 36 JumpStart Autism Collective reviews submitted anonymously by JumpStart Autism Collective employees. Read employee reviews and ratings on Glassdoor to decide if JumpStart Autism Collective is right for you.