Does KLAS Research pay their employees well?

According to anonymously submitted Glassdoor reviews, KLAS Research employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at KLAS Research. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at KLAS Research?

23% of KLAS Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KLAS Research 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at KLAS Research?

Research Manager (10) , Editor (9) , Manager (8) , Research Director (8) , Director (5) , Administrative Assistant (4) , Insights Manager (4) , Analyst (3) , Anonymous (3) , Project Manager (3) , Customer Success Manager (CSM) (2) , Data Analyst (2) , Data Entry (2) , Data Extractor (2) , Project Coordinator (2)

What are the pros of working at KLAS Research according to real employee reviews?

"KLAS also has great benefits, and they like to have fun as a company." ((in 20 reviews)); "Pay is good, we’re just in a tough economy that makes it seem tighter than it should be." ((in 12 reviews)); "The company has a great purpose and mission, and the people that you get to work with are amazing." ((in 10 reviews)); "Many opportunities to serve and become better humans." ((in 9 reviews)); "Amazing coworkers." ((in 8 reviews))

What are the cons of working at KLAS Research according to real employee reviews?

"Additionally, if you are a woman, I would ask about maternity leave and women in senior leadership roles." ((in 17 reviews)); "We're so busy doing things the same way (work/life balance is difficult here at KLAS) that we don't pause long enough to rethink our processes." ((in 9 reviews)); "There have been 3 rounds of layoffs." ((in 8 reviews)); "I think the company could benefit from allowing the research managers to take on more research with maybe higher research requirements and allow the VPs, RDs, and SOMs to produce high quality reports and vendor relationships." ((in 7 reviews)); "Management will approve requests and then reprimand you months later after approving those requests." ((in 5 reviews))

What are employees saying about KLAS Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KLAS Research layoffs and their outlook for job security at KLAS Research in 2026.

What are the top reviewed KLAS Research locations?

Orem , Pleasant Grove , American Fork , Salt Lake City , Lehi , Provo

KLAS Research reviews

2.3

23% would recommend to a friend

(237 total reviews)

Adam Gale

29% approve of CEO

20% positive business outlook

Ratings by category

2.6

Compensation and benefits

2.5

Diversity & inclusion

2.4

Culture & values

2.4

Work/Life balance

2.2

Career opportunities

2.0

Senior management

KLAS Research has an employee rating of 2.3 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have an average working experience there. The KLAS Research employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Mar 31, 2014

Some of the best people in the world at KLAS.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Making a difference in healthcare, working with great people, fair compensation, people with integrity, and happy Thursdays.

Cons

High pressure environment where you can't slack off.

KLAS Research Response

12y

Can't agree more with the title of your feedback.

5.0

Mar 28, 2014

Very high expectation matched with a desire to share in the rewards

Information technology

Recommend

CEO approval

Business Outlook

Pros

You work with exceptional people who are highly skilled and hard working. Employees hold each other to a high standard and KLAS doesn't hold on to dead-weight. They pay well and have great benefits and it really is a fun place to work.

Cons

They expect a lot from you. This is not a 9 to 5 company. In order to be successful you need to manage your time well both time given to KLAS and time for your family.

4.0

Nov 17, 2012

Challenging, stimulating Healthcare IT market research firm with great environment and great people

Researcher

Recommend

CEO approval

Business Outlook

Pros

- culture of doing the right thing - great coworkers who have fun but work hard - opportunity to interface with really bright and influential people in the HIT world - intellectually stimulating - steep learning curve that continues to challenge - growing, profitable - great industry reputation - very well known, so anywhere you go in HIT, people will know KLAS - great springboard into the HIT world - introduces newcomers to high powered hospital and vendor executives and gives them a strong industry knowledge foundation - treat their employees well - excellent pay, benefits and flexibility

Cons

- move slowly sometimes in making changes - conservative - so if you like to institute sweeping changes or open up bold new business lines etc, KLAS may frustrate you - tightly held private company - management will do what it thinks best, and so sometimes people who think they are influential find out they really are not. - little behind the times from a technology standpoint - move slowly to upgrade their SaaS offerings - not great at marketing, so miss out on opportunities - will sometimes appear a little hypocritical

Viewing 226 - 228 of 237 Reviews

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Jobs at KLAS Research

Director of Marketing

Business Development Representative

Director of Finance/Controller

KLAS Research

KLAS Research reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Some of the best people in the world at KLAS.

Very high expectation matched with a desire to share in the rewards

Challenging, stimulating Healthcare IT market research firm with great environment and great people

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