Does KLAS Research pay their employees well?

According to anonymously submitted Glassdoor reviews, KLAS Research employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at KLAS Research. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at KLAS Research?

23% of KLAS Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KLAS Research 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at KLAS Research?

Research Manager (10) , Editor (9) , Manager (8) , Research Director (8) , Director (5) , Administrative Assistant (4) , Insights Manager (4) , Analyst (3) , Anonymous (3) , Project Manager (3) , Customer Success Manager (CSM) (2) , Data Analyst (2) , Data Entry (2) , Data Extractor (2) , Project Coordinator (2)

What are the pros of working at KLAS Research according to real employee reviews?

"KLAS also has great benefits, and they like to have fun as a company." ((in 19 reviews)); "Pay is good, we’re just in a tough economy that makes it seem tighter than it should be." ((in 12 reviews)); "KLAS has a great mission to help change healthcare." ((in 10 reviews)); "Amazing coworkers." ((in 8 reviews)); "Many opportunities to serve and become better humans." ((in 8 reviews))

What are the cons of working at KLAS Research according to real employee reviews?

"Leadership can also be passive" ((in 16 reviews)); "We're so busy doing things the same way (work/life balance is difficult here at KLAS) that we don't pause long enough to rethink our processes." ((in 9 reviews)); "Instead of taking an OUNCE of accountability for this disaster, the president has the audacity to stand up at All Hands and ask insane rhetorical questions like "Just because KLAS has had 3 rounds of layoffs, is seeing revenue shrink rapidly, and is seeing employee satisfaction fall through the floor, does that mean that the leadership has failed?" ((in 9 reviews)); "I think the company could benefit from allowing the research managers to take on more research with maybe higher research requirements and allow the VPs, RDs, and SOMs to produce high quality reports and vendor relationships." ((in 7 reviews)); "The leadership team over Operations at KLAS does not have your best interest in mind." ((in 6 reviews))

What are employees saying about KLAS Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KLAS Research layoffs and their outlook for job security at KLAS Research in 2026.

What are the top reviewed KLAS Research locations?

Orem , Pleasant Grove , American Fork , Salt Lake City , Lehi , Provo

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KLAS Research

KLAS Research reviews

2.3

23% would recommend to a friend

(237 total reviews)

Adam Gale

29% approve of CEO

20% positive business outlook

Ratings by category

2.6

Compensation and benefits

2.5

Diversity & inclusion

2.4

Culture & values

2.4

Work/Life balance

2.2

Career opportunities

2.0

Senior management

KLAS Research has an employee rating of 2.3 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have an average working experience there. The KLAS Research employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Nov 6, 2012

Close-knit, values-centered company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company hires primarily on referrals. Everyone gets along well and the company has high values and moral conduct. Expanding company with opportunities for many fields, with or without healthcare experience. The founders of the company are strict on their vision and idea for the company and it is privately held. This means everyone has input into how the company runs and everyone is taken seriously. Work here, no matter how small, is appreciated. Fun family events are held and it is a company that is serious about family and commitment to family-work balance.

Cons

Pay is on the lower end, but benefits and quality of work environment are on the positive side.

3.0

May 7, 2012

Educational, Industry Exposure, Limiting

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great benefits (401K matching, health, dental) - Excellent individuals on the teams; high integrity, commitment, friends - Excellent exposure to the healthcare industry

Cons

- Poor pay with no indication of improvement in future employment - Terrible internal motivation for employees to strive for excellence; employees are not rewarded for hard work and innovation, but rather intimidated or vaguely threatened that if they do not perform, "we'll find someone else to fill your seat on the bus" - Executive leadership does not recognize or reward internal excellence and achievement, no clear path to bettering your career with KLAS - Innovation stifled by status quo; I don't know how many times I've heard, "That's not the way we do it here"

3.0

Apr 11, 2012

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Life balance, 401k, team work

Cons

Lack of growth opportunity, low compensation

Viewing 229 - 231 of 237 Reviews

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