Kaseya reviews

3.7

70% would recommend to a friend

(2,388 total reviews)

Rania Succar

56% approve of CEO

70% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I could not think of any. If there is one, probably like other reviews, at least the paycheck does not bounce.

Cons

Delays in addressing and resolving problems indicate a lack of genuine account management. The leadership structure is predominantly composed of administrators who report to a select few individuals at the top, giving a false sense of support. When promised assistance, it often translate to being left to figure things out independently. Employees are burdened with an overwhelming workload and responsibility. They are expected to fulfill various roles, from sales and billing to operations and partner success, without receiving adequate compensation. Individuals should carefully evaluate their options before considering employment here!

avatar
Kaseya Response
2y
Kaseya highly values every customer, as well as every employee. There are multiple channels, protocols and resources dedicated to resolving issues and to escalate support related problems to the right people who can help.
1.0
Jul 7, 2023

Run away!

Recommend
CEO approval
Business Outlook

Pros

honestly cannot think of any except the legacy Datto folks I got to work with before everyone quit or was laid off because the company is so mismanaged

Cons

zero respect for diversity, equity, inclusion or really humans in general

Viewing 40 - 42 of 2,388 Reviews

Glassdoor has 2,453 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.