- Manager. Never there it feels but acts as though she knows everything because of the notes she receives from her sub managers. Tends to repeat what she’s telling you about 3-4x in different ways and make you feel as though you’re slow. Doesn’t offer employees much of a voice (unless you quickly interject) when you’re both having a “sit down”.
- Sub Managers (aka “senior muse”) can be extremely clique-y and don’t take well to many questions. They often get annoyed or say they “don’t know” something if you try to ask them a question relevant to the store. They also tend to micromanage you about talking while on the sales floor but if you pay attention, you can catch them standing in the 3rd room chatting about their weekend and boyfriends. They won’t micromanage you and let you roam back and forth in the store if they favor you. Typically if you’re not one of their favorite muses or senior muses to talk to they’ll send you to the very front of the 5 room store all day to stand and do minuscule things and of course “no talking” to any of your fellow muses but customers who walk in (even during the slowest of days. Very passive aggressive people who communicate with harsh criticism and judgment without any positive coaching or signs of empathy. One last thing, for every little thing that you do wrong, they’ll note you down for it to give to the main manager. Overall limited my personal ability to take initiative to do anything in fear of getting lectured or talked down on.
- Clientele. Super unrealistic. You’re bound to get a lecture if you don’t send out a written letter for every guest you rang up consistently and capturing them in the system. While I understand the importance, it’s not necessary 24/7.
- Sales. Although we are “team sellers”, it’s often that there’s one or two muses who make it a pattern to steal sales. Be careful of allowing others (aside from managers) to ring up your sale. Unfortunately no matter how many reports there are, no real action or punishment is given to those who stole a $1000 sale even though another muse worked hard to make it.
