Kemper reviews

3.6

65% would recommend to a friend

(2,365 total reviews)

C. Thomas Evans, Jr.

37% approve of CEO

50% positive business outlook

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 25, 2026

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company used to be great when there were more Unitrin employees. It's gone downhill since taking on the Kemper name

Cons

They don't understand the true nonstandard market, so they make bad company acquisitions of failing companies. Even worse, they adopt those employees/procesess and its a recipe for disaster. They lay off competent employees to make up for the mistakes.

1.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. This is the worst company ever!!

Cons

The salary scale is below the national average. Kemper bought Infinity Insurance bc Infinity was the only company in the nation to make a profit in the Florida/Miami market. They said they would keep everything “as is” before the purchase. However, afterwards they lowered the pay scales, gutted departments, overloaded adjuster with claims. Infinity had developed its own claim system that worked beautifully. After purchasing, Kemper refused to allow adjusters to use the existing system and required employees to use their cookie cutter system that was/is terrible. I can’t blame lower mgmt for the problems bc they were just doing what they were told to stay employed but upper mgmt refused to listen to the employees. Infinity always had a company wide Christmas celebration for its employees that helped us stay connected to each other and rewarded us with the best prizes and a ton of money drawings. After Kemper took over, they cut out all of the celebrations that made Infinity/us so appealing to begin with. Kemper is a terrible company to work for. They either fired most of the Infinity employees (all levels of mgmt and adjusters) or made the workplace so miserable you wanted to leave… even for a pay cut. I worked for Infinity for 8 yrs and Kemper for 18 months. Most days consisted of 12 hrs at least. Some days I worked 15-18 hrs. No kidding. And at least 2 weekends a month just to try and keep up with my claim load. I refused to sacrifice my integrity to cut corners and do subpar work to make a dollar.

Viewing 292 - 294 of 2,365 Reviews

Glassdoor has 2,451 Kemper reviews submitted anonymously by Kemper employees. Read employee reviews and ratings on Glassdoor to decide if Kemper is right for you.