Kendo reviews

2.8

30% would recommend to a friend

(202 total reviews)

Kristin Walcott

48% approve of CEO

23% positive business outlook

Kendo has an employee rating of 2.8 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kendo employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

202 reviews
3.0
Jul 7, 2017

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kendo is a fast growth, fast pace dynamic company providing much opportunity for those who embrace an entrepreneurial spirit. They provide you the empowerment and support to allow the path for individuals to flourish in their careers. It's a community based philosophy and with spirit of story telling and sharing of ideas to continue to foster the amazing growth this company has clearly demonstrated.

Cons

There's a lot of work for sure with a start up feel at times but if you're invested to learn and looking for career growth, this is the place to be.

5.0
Jul 6, 2017

Challenging and rewarding - finally found my home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined Kendo 3 years ago, and that was probably one of the best career decision I have ever made. I have finally found my home. I left a cosmetic company that had become too established for me. People were great, however creativity was no longer at the heart of the company and ideas took too long to get implemented. What I love the most about Kendo are its people. I feel lucky everyday to be working with some of the most talented people in the industry. The teams are extremely passionate and everyone wants to do well for the greater vision and to build great brands. Expectations are high, and I personally thrive under that. Kendo is a company that values equally business and creative input. I love that both creative teams and business teams come to the table on a daily basis to bring our brands to life. It is the fine balance where #s don’t take over creativity and vice and versa. Kendo is a company that is fast growing and therefore offers a lot of growth opportunities. What matters is ones contribution and collaboration, and because the company is small, talents get immediately noticed. I have seen many people getting well deserved promotion, that probably would have taken longer in larger companies simply because opportunities are not always available. The small environment also allow people at any level, to contribute and bring their ideas to life. The leadership team is one that has an open door policy. I have not seen one topic that the leadership team has put on the back burner and not addressed. It is true that it probably takes managerial courage to discuss some topics, but when brought up – issues are heard and discussed. It’s been 3 years and I continue to learn everyday from the leadership team but also from my team and my peers. People are extremely generous in feedback, and so we always learn (can be bad sometimes :)), but always great in the end. We coach each other along the journey and we are there for each other.

Cons

While all of the above is great. It is true that Kendo is not for everyone. It is extremely fast paced. The challenging work is rewarding, but I can see how for some people the challenges can be paralyzing. It is not easy every day. We have lots of opportunities to grow in process, the teams have quadruple in less than 2 years and so it is probably not the best place for one that thrives under clear structure. I know that the leadership and the teams are committed to implementing more process and grow the teams to support the amazing growth, and this will take time. In all, Kendo is a great place for beauty junkies, and people who love fast past environments, seeing the impact of their work and being part of a team that loves challenges, and loves to win (as a team :)).

1.0
Jul 6, 2017

When Hope is Not Enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The portfolio of brands and founders. Hardworking individuals that are eager for engaged leadership. Sephora discount and occasional free product.

Cons

Dont let them fool you by stating that this is a start up. Its not a startup anymore. Sure, they can call it whatever they want, but the truth is, the company has scaled. Its no longer nimble, and the dynamic and energetic culture from its startup stage is non-existent. What is left is a company that grew too fast, still has no structure, and is disorganized. They hired so many people in desperation that the company values were lost. New hires don't have the same roll-up-their-sleeves, Get It Done mentality and thats from entry level to Executive. Work/life balance is non-existent. They've thrown the whole Operations department on some random rental floor and keep having the company throw pity happy hours for them. Leadership doesn't realize that the Ops team doesn't even come to the pity parties. Unfortunately, its also normal to see someone crying each week in the bathroom, and receive emails from coworkers between 9pm and 2am!

Viewing 187 - 189 of 202 Reviews

Glassdoor has 244 Kendo reviews submitted anonymously by Kendo employees. Read employee reviews and ratings on Glassdoor to decide if Kendo is right for you.