Keurig Dr Pepper reviews

3.4

63% would recommend to a friend

(1,926 total reviews)
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Tim Cofer

63% approve of CEO

52% positive business outlook

Keurig Dr Pepper has an employee rating of 3.4 out of 5 stars, based on 1,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Keurig Dr Pepper employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Reviews by job title

2K reviews
2.0
May 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong corporate leadership history under former CEO Bob Gamgort, who built a clear, growth-focused vision and positioned KDP as an innovation leader * Positive, people-centered culture previously led by Andrew Springate, who valued his brand teams and developed world-class centers of excellence (Media, Marketing Excellence, Consumer Insights, and Liquid Sunshine) * Keurig Dr Pepper has historically boasted a broad, iconic brand portfolio, providing employees with exciting opportunities to work on high-profile projects with market impact.

Cons

Current marketing leader (Drew Panayiotou) has dismantled key centers of excellence, resulting in over 70+ marketing job eliminations this year and gutting the functions critical to driving consumer-obsessed brand building * The new CMO brings a leadership style many perceive as chaotic, passive-aggressive, and narcissistic, with a history of destabilizing prior organizations including Pfizer (where tenure was cut short), Best Buy, and Google * Publicly denigrating and humiliating the marketing team has created a toxic and demoralizing environment, undermining both morale and business outcomes * Despite public claims, the CMO has minimal CPG brand-building experience, and widely credits himself for projects like Coca-Cola Zero Sugar that were not his own * The C-Suite/ELT lacks meaningful representation of women and people of color in true P&L or enterprise-level leadership roles, creating an insular, non-diverse decision-making circle * Current CEO Tim Cofer, while ambitious and eager, has struggled to match the steady, strategic presence of his predecessor, often defaulting to performative gestures rather than delivering the clear, stabilizing leadership KDP needs right now.

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Keurig Dr Pepper Response
1y
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. We strive to create a supportive and productive work environment, and we take concerns like yours seriously. We sincerely value your input and are continuously working to improve leadership communication, training, and overall team support.
1.0
Apr 20, 2025

In-house agency left in the dark

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented creatives and professional PMs/AMs. Flexible hybrid work days

Cons

With the marketing reorganization layoffs and effectively cutting off the in-house agency leaves many employees uncertain in their future. No plans have been shared, and every townhall since then has ignored the in-house agency employees. Zero communication and morale is down. Also know of a few employees who were working above & beyond their job description with a promise of promotion for almost a year and that has been thrown out the window.

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Keurig Dr Pepper Response
1y
Thank you for your feedback. We appreciate you taking the time to share your experience with us and highlighting areas where we can improve in order to provide the resources and support for our employees to grow.
2.0
Mar 25, 2023

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Generous sick time if salary -Free coffee in the office -Pretty building in Frisco.

Cons

-The psychological safety of this place is absolute trash! Leadership doesn’t care and talk bad about employees constantly. -Leadership (Directors and up) think it’s an employee problem and fail to realize the toxic work environment root cause is actually them! -Employees afraid to speak up. -The raise each year doesn’t even cover inflation even if you go above and beyond. Contractors make more than employees! -Leadership says they value “work/life” balance but their actions (such as micromanaging every hour of your day) -PTO is not fair. Director and above get unlimited PTO but positions lower than Director you accrue time off. -Only 1 choice for Health insurance. It’s an expensive high deductible plan and it’s horrible. -Only 1 volunteer day paid. Do better! -Back to back meetings all day! -Unrealistic objectives -Mandated to come back to office 3 days per week and a majority (98%) of my meetings are from my desk on zoom! Waste of gas! -Cafe food is expensive. -Internet constantly goes out in the Frisco building during conference calls.

Viewing 19 - 21 of 1,926 Reviews

Glassdoor has 2,099 Keurig Dr Pepper reviews submitted anonymously by Keurig Dr Pepper employees. Read employee reviews and ratings on Glassdoor to decide if Keurig Dr Pepper is right for you.