Is KnowBe4 a good company to work for as a CSM Operations Analyst?

CSM Operations Analyst professionals working at KnowBe4 have rated their employer with 2.9 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of KnowBe4 employees being 3.5 out of 5 stars. Search open CSM Operations Analyst Jobs at KnowBe4 now and start preparing for your job interview by browsing frequently asked CSM Operations Analyst interview questions at KnowBe4 .

Does KnowBe4 pay CSM Operations Analyst employees well?

CSM Operations Analyst professionals rate their compensation and benefits at KnowBe4 with 2.3 out of 5 stars based on 43 anonymously submitted employee reviews. This is 32.7% worse than the company average rating for salary and benefits. Find out more about CSM Operations Analyst salaries at KnowBe4.

How happy are CSM Operations Analyst professionals working at KnowBe4?

23% of CSM Operations Analyst employees at KnowBe4 would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. CSM Operations Analyst professionals have also rated KnowBe4 with a 3.3 rating for work-life-balance, 3.9 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun. Great people." ((in 97 reviews)); "Fun and great company culture" ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "I was hired days later and started with a great team." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 43 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

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KnowBe4

KnowBe4 CSM Operations Analyst reviews

2.9

23% would recommend to a friend

(43 total reviews)

Bryan Palma

Not enough data to show CEO approval

19% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.3

Compensation and benefits

CSM Operations Analyst employees have rated KnowBe4 with 2.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most CSM Operations Analyst professionals have an average working experience there. KnowBe4 is rated 25% below average by CSM Operations Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

43 reviews

5.0

Mar 15, 2022

Amazing culture

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, tons of coaching and support that truly care for your success.

Cons

Compensation can be slightly delayed depending on your book of business, might take more than 1 year to achieve true OTE.

5.0

Jan 9, 2022

Great place to worm

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, training is incredible, opportunity for career growth is just about endless, good management and the list can go on and on.

Cons

Base salary could start higher.

5.0

Jul 7, 2021

KnowBe4 is the BEST of the BEST!

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Amazing Culture, Growth Opportunities, Resources, Positive, non-toxic work environment

Cons

I have no cons to report

Viewing 28 - 30 of 43 Reviews

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KnowBe4

KnowBe4 CSM Operations Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing culture

Great place to worm

KnowBe4 is the BEST of the BEST!

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