Item: KnowBe4
Rating: 5
Author: Current employee - CSM

Question 1

Is KnowBe4 a good company to work for as a CSM Operations Analyst?

Accepted Answer

CSM Operations Analyst professionals working at KnowBe4 have rated their employer with 2.9 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of KnowBe4 employees being 3.5 out of 5 stars. Search open CSM Operations Analyst Jobs at KnowBe4 now and start preparing for your job interview by browsing frequently asked CSM Operations Analyst interview questions at KnowBe4.

Question 2

Does KnowBe4 pay CSM Operations Analyst employees well?

Accepted Answer

CSM Operations Analyst professionals rate their compensation and benefits at KnowBe4 with 2.3 out of 5 stars based on 43 anonymously submitted employee reviews. This is 32.7% worse than the company average rating for salary and benefits. Find out more about CSM Operations Analyst salaries at KnowBe4.

Question 3

How happy are CSM Operations Analyst professionals working at KnowBe4?

Accepted Answer

23% of CSM Operations Analyst employees at KnowBe4 would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. CSM Operations Analyst professionals have also rated KnowBe4 with a 3.3 rating for work-life-balance, 3.9 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at KnowBe4?

Accepted Answer

Customer Success Manager (105), Regional Account Manager (97), Account Executive (42), Account Manager (35), Sales (35), Customer Success Manager (CSM) (32), Channel Account Manager (30), Software Engineer (25), Sales Development Representative (SDR) (23), Senior Software Engineer (19), Core Support Technician (18), Director (17), Sales Engineer (16), Sales Representative (16), SMB Account Executive (13)

Question 5

What are the pros of working at KnowBe4 according to real employee reviews?

Accepted Answer

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 182 reviews)); "The people are great and are willing to help out other team members when needed." ((in 99 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "I was hired days later and started with a great team." ((in 60 reviews))

Question 6

What are the cons of working at KnowBe4 according to real employee reviews?

Accepted Answer

"Low pay and an increasing amount of work" ((in 43 reviews)); "Being bought out affected layoffs and many people were let go." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "micromanagement, favoritism, phony reviews or posts by scientologists to boast the ratings, chasing after stats, people in positions they are not qualified for." ((in 3 reviews))

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