KnowBe4 reviews

3.5

60% would recommend to a friend

(1,490 total reviews)
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Bryan Palma

55% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Unlimited time off, Annual Christmas party at Universal or Islands of Adventure each year and can bring family (rent out park), great co-workers, don't micro manage, still able to WFH, always trying to do their best to make things better, easier for us (for the most part).

Cons

Each time a new commission structure is published, our commission % have gone down SIGNIFICANTLY, while our base pay stays the same. The last time we had a base increase for COLA, it was only 1%...which doesn't even come close to touching the cost of living increases. :( Also, we keep getting more work, responsibilities, accounts added on to our plates, while not making more money...instead, the commission structure is lowered, so that we make at, or less than we did the previous year. I don't think this is right. We work our butts off all year so the company can be extremely profitable, always beating the previous month, quarter, year...however, our pay is not increased inline with this. It didn't used to be this way. I am really quite disappointed, and I truly hope that this last commission decrease was a lapse of judgement and that it is increased back to what it was last year, or better yet, closer to what it was prior to that.

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KnowBe4 Response
4y
Hello, we’re glad that you gave us four stars and we would like to address your concerns directly, as they are important to us. This review has been shared with Lars (KnowBe4’s Chief Revenue Officer) as well as other senior sales executives at KnowBe4 and they want you to know your concerns have been heard. We do everything we can to make KnowBe4 the ideal workplace for sales professionals. This year we had a 5% cost of living adjustment to match base pay with inflation. Well we have made small changes to some commission plans, the changes do not affect on-track earnings for employees, so everyone can still expect to make the same amount of commissions under the adjusted structure. As a high growth organization with new products available and changing account values, it is essential that we occasionally adjust the compensation structure for certain departments in the revenue sector in order to keep pay from being turbulent. If you feel these changes have negatively affected your commissions, please let your management know so they can communicate it up the chain. If you prefer to remain anonymous, then please use the suggestion boxes located in our offices and virtually as well. Remember, we value radical transparency and genuinely want your feedback.
5.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Generous bonus system, flexible schedules, fun and totally "non-corporate" atmosphere, fair pay and excellent perks and events.

Cons

Some of the fun things we used to do in the past have been cancelled since COVID lockdowns, but that's understandable. Some growing pains/extra requirements since going public.

5.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing culture. Unbelievable room for advancement. Transparent leadership. Everyone pulling in the same direction. Very bright future for KnowBe4.

Cons

Stupid Covid causing us to not be able to be in the office more!

Viewing 817 - 819 of 1,490 Reviews

Glassdoor has 1,579 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.