KnowBe4 reviews

3.5

60% would recommend to a friend

(1,490 total reviews)
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Bryan Palma

55% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jan 13, 2022

Outstanding Company!

Recommend
CEO approval
Business Outlook

Pros

At Knowbe4 you will always know where the company is going and how we are going to get there! You will also know what your role is in contributing to the team and you will receive all the support you need to be a success! This is the most fun I have ever had working for a company!

Cons

I don't this is a con, but you need to be self motivated and driven to achieve your goals and be willing to ask for help when you need it!

5.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- There are no secret policies or expectancies - if it is supposed to be a policy or followed, it will be in an authorized piece of documentation everyone has available - As we continue to grow, more documentation, policies and guidelines are developed, modified, or implemented to keep us growing as stable as possible - Backdoor gossip is not tolerated - Complete Honesty is actually a thing, with feedback, assistance and direction also being routine - And a hard pill to swallow is collateral damage or damaging activities are held accountable despite good results achieved. So staff are highly encouraged and directed to do it right the first time, without being an ... jerk about it, without politicking, while getting good results without "ends justify the means" mentality - SO MUCH DOCUMENTATION covered from the moment onboarded as an employee to getting going at a steady click on the job

Cons

- The bar of ethical conduct and anonymity can sometimes be rough getting used to; it is a decent amount of responsibility from the get go - Sometimes needing to pull on the reins on an employee's ramp up onto their job so that it is done right the first time and per our KnowBe4 culture is a adjustment

2.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO. Software is easy to use and sell.

Cons

Cuts pay to workers with no explanation. No raises unless you get a promotion. Drowns employees in unnecessary policies. Lots of positions have to justify their existence by making other positions more difficult.

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KnowBe4 Response
4y
Hello, this is Lars (Chief Revenue Officer). We truly value all our revenue producing employees and believe you are doing an amazing job! We do everything we can to make KnowBe4 the ideal workplace for sales professionals. We have not cut pay to anyone in the revenue sector. On the contrary, this year we had a 5% cost of living adjustment to match base pay with inflation. As a high growth organization with new products available and changing account values, it is essential that we occasionally adjust the compensation structure for certain departments in the revenue sector in order to keep pay from being turbulent. I believe this may be what you are referring to. All VPs and directors clearly communicate these changes with their teams and the changes do not affect on-track earnings for employees, so everyone can still expect to make the same amount of commissions under the adjusted structure. If you feel that is not true, please let your management know so they can communicate it up the chain. If you prefer to remain anonymous, then please use the suggestion boxes located in our offices and virtually as well.
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