Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
2.0
Jun 7, 2023

Major changes need to be made here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The "worker bees" (& even some managers) are fantastic people. I’ve gotten to know some great people as coworkers and friends. Bi-monthly lunches and breakfasts, beautiful office, coffee machine on site.

Cons

Hot & cold management. One day they're supportive and the next the hammer comes down. If you aren't a favorite, good luck. If you ARE a favorite, give it a few weeks. They'll find a reason for you not to be. Pettiness is everywhere. EVERYWHERE. There is no “flexibility” because the moment you actually use it, they think you’re abusing it. The favorites of the higher ups who actually DO abuse it get no repercussions. I don’t event think they properly take PTO. HR will regularly leave work in the middle of the day for hair/tan appointments and yet my flex time for children’s doctors appointments got rejected. Disgusting double standard. Pressure to speak well of the company. Piles of bad reviews and then all of a sudden perfect scores - SPECIFICALLY telling you to ignore others’ reviews? Not likely legit. Calling employees who stand up for themselves “bad apples” is so degrading. Also, how do you know an anonymous review is “she” or “her” if you AREN’T in HR keeping track of who likes you and who doesn't? Try harder than that, HR. An entire “con” section full of how the office makes up for no pay isn’t a “con.” HR is obsessed with these reviews, and this response is just sad. Put as much effort into checking in with your employees as you do in writing reviews for yourself. If you're forcing your higher ups to write positive reviews, shame on you. It's pathetic behavior that absolutely disintegrates your integrity as employers.

2.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work life balance (to an extent), fancy office, free coffee/lattes are a cute perk, fun parties about once a month and always on work time, personal time parties are rare and always optional. on the surface and on the day 2 day management is nice and considerate. some of the managers who work here are amazing (and tbh can probably do better…)

Cons

do we really believe the reviews with positive talk in the “cons” section are legit and not written by HR? The pay is shameful. Always talking about how well the company is doing while underpaying them below mid-management. career advancement is only for the a** kissers. Hate to say the reviews re: nepotism are correct, if your related to the Bielawskis or a family friend you get fast-tracked, otherwise nope. A family business giving their kids opportunities is beautiful but playing favorites is just gross. shame. I say work life balance to an extent because you’ll rarely or never be looked in the eye and told you have to work late but you’ll be asked “is it possible to get this done before 8am :/“ at 4:45pm and if you say no you’re the lazy clock watcher pariah. U better not come in late but you’re a “clock watcher” if you want to leave on time!! tons more toxicity I can’t address without outing myself. oh well.

Viewing 46 - 48 of 144 Reviews

Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.