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      Koala

      Engaged Employer

      Koala reviews

      4.1

      78% would recommend to a friend

      (103 total reviews)

      74% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      103 reviews
      4.0
      Jul 26, 2025

      Fast-Moving Environment

      U.s. remote team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the US team has been an incredibly rewarding experience - Although the company is still in its early stages here in the US, it has that energetic "startup" vibe, which makes every day feel fresh and full of potential. There’s a strong sense of building something from the ground up, and this has allowed myself and my team members to take on more ownership and contribute directly to shaping processes and driving projects forward. The leadership gives us the flexibility to innovate and move quickly, which is a huge motivator. I’ve been able to fast-track initiatives and implement solutions without feeling restricted (within bounds), which has helped heaps with both my personal growth and the company’s progress. The full team is supportive and collaborative - creating a positive and uplifting atmosphere.

      Cons

      While the freedom to build the foundation of key initiatives without too many restrictions is a great aspect of the role, the fast-paced environment and low downtime sometimes result in a lack of consistent support from management. While the upside is that this pace prevents projects from being slowed down, it can also leave you without clear metrics or specific guidelines. This ambiguity occasionally leads to overthinking or overcomplicating tasks in an effort to ensure that everything is done properly, which can be challenging without clearer direction.

      4.0
      Jul 20, 2025

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work arrangement flexibility, catered lunch

      Cons

      Coffee machine is hard to navigate, location of the office is not quite accessible

      Viewing 4 - 6 of 103 Reviews
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      Glassdoor has 109 Koala reviews submitted anonymously by Koala employees. Read employee reviews and ratings on Glassdoor to decide if Koala is right for you.