Does Koala pay their employees well?

According to anonymously submitted Glassdoor reviews, Koala employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Koala. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Koala?

78% of Koala employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Koala 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Koala?

Customer Service Representative (7) , Marketing (5) , Customer Service Specialist (4) , Customer Service (3) , Copywriter (2) , Customer Service Agent (2) , Logistics Coordinator (2) , Manager (2) , Performance Marketing Manager (2) , Software Engineer (2) , Supply Planner (2)

What are the pros of working at Koala according to real employee reviews?

"The people were great" ((in 17 reviews)); "good pay" ((in 4 reviews)); "Friendly team and collaborative work environment." ((in 4 reviews)); "Great benefits" ((in 4 reviews)); "Free food and bar tabs" ((in 4 reviews))

What are the cons of working at Koala according to real employee reviews?

"• Management is toxic." ((in 3 reviews))

What are employees saying about Koala layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Koala layoffs and their outlook for job security at Koala in 2026.

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Koala

Koala reviews

4.1

78% would recommend to a friend

(103 total reviews)

74% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

103 reviews

5.0

Jul 1, 2025

Awesome place to work

Facility warehouse manager

Recommend

CEO approval

Business Outlook

Pros

Best work culture I have ever experienced! Good work life balance. Great sustenance provided.

Cons

The in-house coffee machine have made my caffeine addiction a tad worse.

5.0

Jun 29, 2025

Amazing place to work

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, lots of progression and lovely people to work with!

Cons

No cons, great place to work!

2.0

Jun 26, 2025

Creative and Fast-Paced, but Lacks Long-Term Stability

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Catered food Flexibile working arrangements Creative Environment

Cons

Limited career progression Not competitive salaries - hard to get a raise Frequent restructures and redundancies

Viewing 7 - 9 of 103 Reviews

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Jobs at Koala

People & Culture Partner

Social Content & Influencer Specialist

People & Culture Partner

Social Content & Influencer Specialist

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