Is Kohl's a good company to work for as a POS Sales Associate?

POS Sales Associate professionals working at Kohl's have rated their employer with 2.8 out of 5 stars in 636 Glassdoor reviews. This is a lower than average score with the overall rating of Kohl's employees being 3.3 out of 5 stars. Search open POS Sales Associate Jobs at Kohl's now and start preparing for your job interview by browsing frequently asked POS Sales Associate interview questions at Kohl's .

Does Kohl's pay POS Sales Associate employees well?

POS Sales Associate professionals rate their compensation and benefits at Kohl's with 2.7 out of 5 stars based on 636 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about POS Sales Associate salaries at Kohl's.

How happy are POS Sales Associate professionals working at Kohl's?

30% of POS Sales Associate employees at Kohl's would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. POS Sales Associate professionals have also rated Kohl's with a 3.9 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Kohl's?

Sales Associate (2748) , Retail Sales Associate (873) , Sales Associate/Cashier (739) , Cashier (706) , Sales Floor Associate (479) , Customer Service Representative (380) , Associate (363) , Customer Service Associate (340) , POS Associate (332) , Seasonal Sales Associate (269) , Assistant Store Manager (219) , Beauty Advisor (217) , Kohls Sales Associate (206) , Point of Sale Associate (184) , Store Manager (178)

What are the pros of working at Kohl's according to real employee reviews?

"The people are great and will go to the ends of the earth to help you" ((in 1241 reviews)); "The coworkers are great and easy to work with they try to help you out when you first start with everything" ((in 1093 reviews)); "Definitely the fact that the hours are flexible and you are working in a team oriented environment." ((in 957 reviews)); "good benefits and not always busy" ((in 617 reviews)); "Kohl's attracts a lot of young students and college age individuals with its flexible schedules." ((in 559 reviews))

What are the cons of working at Kohl's according to real employee reviews?

"Low pay and messy store at times which means you are constantly hanging clothes up." ((in 2031 reviews)); "Poor management of getting employees to take on the next needed jobs at the company before they are furloughed." ((in 1326 reviews)); "Managers were rude and mean and I head several stories from recent employees that they had been throwing customers belongings." ((in 802 reviews)); "There is no training other than videos you are expected to watch and thereby learn what your job should entail." ((in 395 reviews)); "Not a great time when a manager yells at all the minimum wage employees saying we're paid too much." ((in 169 reviews))

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Kohl's

Kohl's POS Sales Associate reviews

2.8

30% would recommend to a friend

(636 total reviews)

Michael J. Bender

Not enough data to show CEO approval

22% positive business outlook

Ratings by category

3.9

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.9

Diversity & inclusion

2.8

Senior management

2.7

Compensation and benefits

Sales Associate/POS employees have rated Kohl's with 2.8 out of 5 stars, based on 636 company reviews on Glassdoor. This indicates that most Sales Associate/POS professionals have an average working experience there. Kohl's is rated in line with the average (within 1 standard deviation) by Sales Associate/POS professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

3.0

Sep 19, 2012

Customer Service policies engender bad customers.

Pos associate

Recommend

CEO approval

Business Outlook

Pros

Store managers really care about the success of the individual stores and the company as a whole. The other employees are hard working and friendly. Community service opportunities are nice, and the schedule was very flexible. All of the policies for employees are very fair (regarding tardiness, attendance, etc...)

Cons

Customer service policies make customers think that they can be rude, lie, cheat, and steal, and that customer service associates must still bend over backwards to make them happy. Management will not support their employees in holding up company policy, which makes the customers think employees are uninformed/rude/incompetent. Customers were consistently disrespectful and rude, and management rarely defends the associates dealing with these situations, nor empowers them enough to defend themselves.

3.0

Sep 7, 2012

Credit is Everything

Pos associate

Recommend

CEO approval

Business Outlook

Pros

Friendly people, including managers. Flexible around your schedule, cross-train most employees to provide a better, well rounded employee. Great discount on their apparel.

Cons

Credit is not only their king, but it is their god, like most retail stores. They will cut your hours to less than 20 a week if you don't get credits working POS.

2.0

Aug 29, 2012

Lots of work for litle pay.

Pos associate

Recommend

CEO approval

Business Outlook

Pros

Awesome customers and my store has an amazing staff. You meet a lot of great people and I feel like a part of a little family.

Cons

Very hard to move up in the company. They rarely promote from within the company, and the raises are small and offered only once a year, with no chance of furthering your self or your pay for the year.

Viewing 598 - 600 of 636 Reviews

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Kohl's reviews FAQs

Kohl's reviews Kohl's Sales Associate/POS reviews

Kohl's

Kohl's POS Sales Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service policies engender bad customers.

Credit is Everything

Lots of work for litle pay.

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