Kore.ai reviews

3.3

52% would recommend to a friend

(334 total reviews)

Raj Koneru

58% approve of CEO

43% positive business outlook

Kore.ai has an employee rating of 3.3 out of 5 stars, based on 334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kore.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

334 reviews
1.0
Aug 5, 2016

A true dictatorship.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work well under these parameters (dictator mentality), then go for it. The vertical, A/I-Bots is booming and it's a fantastic and exciting industry to be in.

Cons

They continue to cycle through very talented people with no clear vision in mind. Not to mention that there is zero interest in improvement of the staff. They would rather squeeze you for every last contact you have and then throw you away like the rest. Beyond that, the "inner-circle" of management are well-payed minions to Raj (founder/CEO) and who can blame them. As long as they last through the belittling, demeaning tirades, poor vision and change of direction then they are getting a handsome reward for that. Oh and did I mention that they still haven't sold anything? They claim to have users but the truth is that they don't.

1.0
Apr 4, 2023

Worst culture

Recommend
CEO approval
Business Outlook

Pros

Some great people, that's about it.

Cons

Kore's work culture is nothing short of a nightmare. The CEO is a relentless bully who has created a toxic environment, where employees are treated like puppets instead of respected professionals. Vulgar language and personal attacks are a regular occurrence, making it almost impossible to focus on our work. This lack of respect and humanity has caused constant stress and unhappiness. I strongly advise against joining this company, as the mental toll is simply not worth it.

avatar
Kore.ai Response
3y
Thank you for taking the time to share your feedback. We constantly strive to create a positive culture and sincerely value feedback from our employees, so we can become an even better organization. I'd love an opportunity to speak with you and better understand you have described above. Please feel free to reach out to me directly and thank you for all you do. Kristi.Grassley@kore.com
1.0
Mar 3, 2024

Toxic Company

Recommend
CEO approval
Business Outlook

Pros

There are some quality people that work there - but most are scared for their job and really have no direction.

Cons

There is no strategic plan and no teamingand no great culture. CEO and other management shoot from the hip and do not empower their employees for success. Revolving door.

avatar
Kore.ai Response
2y
Thank you for your response and feedback. At Kore.ai, we value open communication and take your concerns seriously. We are committed to addressing any misconceptions that may arise. At the same time, we would like to provide some accurate insights into our company and address the points you've raised. Kore.ai is a global organization comprising dedicated employees from diverse backgrounds, working collaboratively across borders to drive innovation and advance our products. Our customer projects are tailored to meet unique requirements, and we work closely with our clients to ensure exceptional business outcomes within agreed timelines. We firmly believe that our success is rooted in the success of our global team members, and we strive to provide ample opportunities for career growth and development. We take pride in our reputation for delivering superior solutions and services to our clients. Our platforms have garnered the recognition of Gartner, placing us at the top of the Magic Quadrant for Conversational AI. This achievement speaks to the dedication, expertise and success of our team members in driving excellence and innovation. We remain committed to building upon our strong foundation and achieving even greater heights together. We wish the best for you in your future endeavors.
Viewing 4 - 6 of 334 Reviews

Glassdoor has 360 Kore.ai reviews submitted anonymously by Kore.ai employees. Read employee reviews and ratings on Glassdoor to decide if Kore.ai is right for you.