Kore.ai reviews

3.3

52% would recommend to a friend

(334 total reviews)

Raj Koneru

58% approve of CEO

43% positive business outlook

Kore.ai has an employee rating of 3.3 out of 5 stars, based on 334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kore.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

334 reviews
2.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

good remote work - great ppl and good benefits

Cons

ship is sinking, having to work with india engineers, products dont work. implementation takes forever. very high quota for a brand new team.

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Kore.ai Response
2y
At Kore.ai, we value open communication and appreciate your feedback and take your concerns seriously. We are committed to addressing any misconceptions that may arise. At the same time, we would like to provide some accurate insights into our company and address the points you've raised. Kore.ai is a global organization comprising dedicated employees from diverse backgrounds, working collaboratively across borders to drive innovation and advance our products. Our customer projects are tailored to meet unique requirements, and we work closely with our clients to ensure exceptional business outcomes within agreed timelines. We firmly believe that our success is rooted in the success of our global team members, who are provided with ample opportunities for career growth and development. Regarding the assignment of quotas for new team members, we adhere to industry standards to ensure a fair and balanced approach. Our foremost priority is to equip our team members with the tools and resources needed to excel in their roles and contribute to our collective achievements at Kore.ai. We take pride in our reputation for delivering superior solutions and services to our clients. Our platforms have garnered the recognition of Gartner, placing us at the top of the Magic Quadrant for Conversational AI. This achievement speaks to the dedication and expertise of our team members in driving excellence and innovation. We understand your concerns and encourage you to engage directly with your manager or myself to address any issues you may be facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. We remain committed to building upon our strong foundation and achieving even greater heights together. Your active participation and contribution are essential to our continued success. Please feel free to connect with your manager or myself so we can better understand and support your unique needs and aspirations. Thank you for being a part of Kore.ai, we appreciate your contributions and we look forward to working together to realize our shared goals.
1.0
Mar 9, 2023

AE

Recommend
CEO approval
Business Outlook

Pros

Some very bright people on the technical side

Cons

Horrendous working environment that starts with the CEO as he a complete tyrant.

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Kore.ai Response
3y
Thank you for taking the time to write your review. We appreciate reviewing feedback from our current and former employees to help improve our organization. We appreciate the value you saw in our technical staff. While have started with important initiatives to improve our culture for both remote and in-office employees, we are still on our journey. Thank you for everything that you did for us here at Kore AI, we wish you well in your future endeavors.
1.0
May 16, 2025

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Salary was okay but that’s it

Cons

- Top-down tyranny - Horrible management - Treated poorly and cursed at many times - CEO tries to intimidate people. It’s embarrassing really. - All ego, no outcome

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Kore.ai Response
1y
We are disappointed to hear that your experience at Kore.ai did not meet expectations. While we understand that individual experiences may vary, we do not agree with the characterizations presented in this review. At Kore.ai, we are committed to fostering a respectful and inclusive workplace. We take allegations of inappropriate behavior seriously and encourage current and former employees to raise concerns through formal internal channels, where they are handled with care, confidentiality, and due process. We value the contributions of all our team members — past and present — and remain focused on building a culture rooted in accountability, collaboration, and continuous improvement. If you’d like to discuss your experience further in a constructive manner, please feel free to connect with us at sarada.kandanur@kore.com.
Viewing 10 - 12 of 334 Reviews

Glassdoor has 360 Kore.ai reviews submitted anonymously by Kore.ai employees. Read employee reviews and ratings on Glassdoor to decide if Kore.ai is right for you.