Kroger reviews

3.1

43% would recommend to a friend

(24,253 total reviews)
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Rodney McMullen

32% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Dec 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Great for those seeking direct interaction with customers. Pro social work environment. Adequate training, compensation, scheduling flexibility.

Cons

Strong union influence undermines and promotes a revolving door upper management. Low employee retention creates abdication and apathy at all levels within the store. Organizational resources are stretched thin at the expense of employees.

2.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

-Convenient. -Coworkers tended to be nice to work with. -Less hectic and crowded environment when compared to similar grocery stores (e.g., Walmart). -Good for a summer job.

Cons

-Management was not very organized, and some members of management tended to berate every little thing an employee was doing wrong. -Job duties were not always clear, especially for other positions I worked. This led to management often taking advantage of employees and making them perform duties that were above & beyond (in terms of difficulty, safety, and workload) your typical job requirements -Trying to get something done by a member of management was difficult and very bureaucratic. -Pay is not great, and is pretty much the same across the board no matter which department you work in (even though some departments require much more extensive job duties). -Raises are small, and are based primarily on seniority, not work ethic. -Have to pay union dues as well as an initiation fee of $50. They don't seem to do much for you... -Upward advancement difficult, and nearly impossible to reach corporate (even with necessary education and work experience).

2.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are great, co-workers and customers. over three years i have had issues with two co-workers (not including management) and I love my regular customers!

Cons

Management tends to be abysmal, There is no communication between anyone. As much as i love my co-workers, no one communicates well with each other about previous issues, current issues, or solutions. Training is sink or swim. you get or three days to be able to learn how to run customer service, or self checkout and then they throw you to the wolves. Almost No one is fully knowledgeable in front end dynamics. corporate concerns themselves with forcing stores to up their numbers, with no actual support in order to do so. The pay is atrocious, after three years i am making 7.55 an hour, receiving maybe 28-32 hours a week, employee reviews are suppose to happen but management would rather give you the minimum pay bump every six months rather than just do the reviews. Altogether, Kroger is hard to work for, dealing with as many customers as i do on a daily business is not worth what i am payed, and i will be moving on to better things

Viewing 559 - 561 of 24,253 Reviews

Glassdoor has 24,919 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.