L.L. Bean reviews

4.0

76% would recommend to a friend

(1,109 total reviews)

Stephen Smith

71% approve of CEO

59% positive business outlook

L.L. Bean has an employee rating of 4.0 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L.L. Bean employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 29, 2017

sales rep

Recommend
CEO approval
Business Outlook

Pros

employee discount, employee store, easy commute

Cons

pay is very low, micro-managing supervisors, schedule: work all weekends and holidays even as a senior sales rep, benefits, too expensive deductibles very high company has changed and not for the better, Walmart like mentality within mgmt, disposable employees, would like to have all seasonal staff if they could, cutting employee pay and benefits to offset the disaster also known as the Satisfaction Guarantee-desire to hire all young mgmt staff that have zero customer service or people skills-limited or no in house promotions

1.0
Jan 14, 2017

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

More paid holidays than most retailers. (Most perks are only available for employees working in Maine)

Cons

Not worth working for Bean if you work outside of Maine. Retail stores are the company's lowest priority. Payroll is cut to a bare minimum so every rep and manager is stretched thin throughout the day - it's difficult to get breaks in most days. There are so many issues in this company I don't know where to begin: Operations are a mess. Visuals are a mess. Systems are a mess. I doubt upper management has ever worked in retail before. Advancement within the company seems to only be available for those who have put in 10+ years in Maine and not for anyone working in the field (although advancement was one of their big selling points while recruiting for new stores). This company has created a recipe for disaster in their retail stores, yet they continue to open more and more.

1.0
Aug 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Very little other then decent pay once a week. Freeport stands behind the product, stores given a great deal of latitude.

Cons

Poor management, little to no training, theft and sexual harassment seem to be ongoing issues. Communication between management and leads at a minimum. Merchandising is inconsistent, to many individuals making changes.

Viewing 19 - 21 of 1,109 Reviews

Glassdoor has 1,232 L.L. Bean reviews submitted anonymously by L.L. Bean employees. Read employee reviews and ratings on Glassdoor to decide if L.L. Bean is right for you.