LA Fitness reviews

2.8

32% would recommend to a friend

(5,915 total reviews)

Louis Welch

34% approve of CEO

28% positive business outlook

LA Fitness has an employee rating of 2.8 out of 5 stars, based on 5,915 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LA Fitness employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Dec 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Free gym membership to any of the gyms nationwide (but come on thats the least they can do, for all we go through)

Cons

Where do I begin. I work around 50-60 hours a week Monday-Saturday. My manager actually asked if I could start working Sundays too. Awesome. Who needs a life right?? My shifts are 9am-1, 4-8pm. 3 hour break. But when you live in Atlanta and spend AT LEAST an hour in traffic on a daily basis, those 3 hour breaks quickly turn into only one hour. So what do I do on my breaks? Stay at the gym, or somewhere close by. So I'm at work from 9am-8pm mon-fri. And 8am-4 on saturdays. If you don't have any prospects to call, or any appointments you're literally sitting there making less than minimum wage. Base pay is HORRIBLE. Like i said, it's less than minimum wage. So that means if you go an entire month without selling anything, you've just put in 100+ hours for a little less than $1000. Awesome. Because no one has bills to pay right?? You basically have to convince people to purchase an overpriced personal training program that is quite frankly bogus. I read all the same reviews, but STILL accepted the job because I thought it would be different. Nope. All the comments are true. If you don't have social life and would enjoy being at work all the time, literally begging people to spend their money, this go for it! If not, RUN! Safe to say, I won't last too much longer here. All these big corporations care about is money. Not the employees.

1.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Being in a gym and that's it!!

Cons

As the personal training director I was told I'd be on a $1500 base plus 5% commission, what they didn't tell me was the base was actually $7.36 an hour and to get the $1500 you had to work till 9pm every night and till 4 on Sat. 6 days a week. Split shift 9-1 and 4-9pm Bonus system is a joke and it's very hard to bonus, my 1st month as the PTD I sold $45k in training and finish 1st in the Midwest out of 68 gyms but didn't bonus because the old APT rolled the club backwards by $500 the previous month, this cost me $3000-$4000. All cancels go against your bonus even if they did the full 6 or 12 month contract. If a person cancels within 3 months they take your commissions out of your next pay. One lady did a buy out to terminate her contract, it cost her $1800 so the company made $1800 for doing nothing and in turn took $90 out of my pay check. As a director you're treated as though they are paying you a lot of money and expect way to much for the $7.36 an hour that they actually pay. I felt like I had no life working at LA Fitness and it financially put me in a hole, the VP's will constantly blame you for every issue and give little recognition of any achievements! I would say do yourself a favor and never work for LA fitness as they are ranked in the top 5 worst company's in the USA to work for.

1.0
Apr 8, 2017

Sales Counselor

Recommend
CEO approval
Business Outlook

Pros

You won't be asked to work overtime unless it's scheduled, because the company hates paying overtime. You'll be reimbursed for your mileage while you drive around searching desperately for leads.

Cons

"Giza Fitness" would be more appropriate because the gym is "dependent on referrals" aka one person joins and gives you three referrals. You call those people relentlessly until one sucker joins. Then that guy gives you two more referrals. And suddenly you have a the biggest fitness company pyramid scheme in the country. This job is awesome if you enjoy constantly harassing people on the phone or at onsite events. If you want to work somewhere where you're promised a promotion, but consistently see your managers take every walk-in and even take phone leads you received because "it's fair," this could be the place for you. They tell you when you're a manager you'll get more traffic, but until then you need to bring in your own traffic. You will literally get a tick sheet where you mark your 10 calls per hour, don't let your VP catch you without one. FYI in case you don't read your hiring paperwork, this job is not hourly plus commissions. It's whichever is greater, meaning you need to sell $750 of commissions on memberships or all your hard work goes to nothing and you're making less than you could at McDonald's and you have to start over for the next pay period. $750 of commissions on memberships works out to be about 2 memberships per day. So hopefully you can work every single day or have a ton of Facebook friends to harass. They'll keep telling you you're so close to breaking draw and that you need to just stick with it. "Your VP loves you and has a spot waiting for you!" Two months later you're still making minimum wage and no one is helping you break draw because management is too busy worrying about making their bonuses and gossiping about their personal lives with members, each other, and on the phone with other managers. The clubs have no break rooms, so I hope you like eating cold food or going out to lunch every single day. Going out could get awkward because the day before you went to every restaurant begging people to come try the gym "for a free week!" Hopefully you're lucky enough to be there when the health department shows up to check the locker rooms after receiving complaints, that makes your day more exciting. Then you can listen to your manager throw the OM under the bus to everyone even though she just doesn't have enough janitorial coverage. Don't worry, he'll act like he's her best friend later in the day. If you have a college degree and are considering working at LA Fitness, keep grinding on job boards because there is definitely something better out there. Unless you really want to work hard to be promoted to weekend general manager and have to work every single night and weekend. If you decide to take the job and later quit, make sure you don't give them two weeks notice. They will make your life even worse, shocking because it was already so bad. They will never let you talk to a prospective member. They will ignore you. They will gossip about you to your VP, but of course since they crouch down behind their computers at the desk behind you, you obviously won't be able to hear them. And finally they will tell you to just go home, quite relieving actually because sitting in that toxic environment is quite stifling.

Viewing 10 - 12 of 5,915 Reviews

Glassdoor has 6,063 LA Fitness reviews submitted anonymously by LA Fitness employees. Read employee reviews and ratings on Glassdoor to decide if LA Fitness is right for you.