Is Labcorp a good company to work for as a Patient Customer Service Representative?

Patient Customer Service Representative professionals working at Labcorp have rated their employer with 4.0 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Patient Customer Service Representative Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Patient Customer Service Representative interview questions at Labcorp .

Does Labcorp pay Patient Customer Service Representative employees well?

Patient Customer Service Representative professionals rate their compensation and benefits at Labcorp with 4.0 out of 5 stars based on 39 anonymously submitted employee reviews. This is 16.2% better than the company average rating for salary and benefits. Find out more about Patient Customer Service Representative salaries at Labcorp.

What are the top reviewed jobs at Labcorp?

Phlebotomist (557) , Specimen Accessioner (309) , Medical Technologist (216) , Lab Assistant (199) , Lab Technician (197) , PST Specialist (189) , Program Specialist (187) , Project Manager (149) , Cerified Phlebotomist (133) , Customer Service Representative (124) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (75) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Good benefits...and if you are self reliant then you can be trusted in a client office." ((in 1028 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 501 reviews)); "Good work life balance and flexibility." ((in 302 reviews)); "Great employees and coworkers." ((in 274 reviews)); "Good culture and encourage to learn new things" ((in 171 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 757 reviews)); "Low pay but it's accepted as there are few competing companies in the area." ((in 632 reviews)); "No analytical work and poor training" ((in 218 reviews)); "Salaries are low and not competitive." ((in 189 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 169 reviews))

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Labcorp

Labcorp Patient Customer Service Representative reviews

4.0

73% would recommend to a friend

(39 total reviews)

Adam Schechter

72% approve of CEO

77% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Culture & values

3.8

Work/Life balance

Patient Customer Service Representative employees have rated Labcorp with 4.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Patient Customer Service Representative professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Patient Customer Service Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

3.0

Apr 28, 2025

Be prepared to WORK

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Mostly good benefits. Challenging job. Great colleagues

Cons

Low pay, chronic staff shortages, non-stop work day with little to no time for breaks.

3.0

Aug 7, 2024

Ok

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a decent company to work for

Cons

Management not the best here

2.0

Jul 18, 2024

Over worked

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

The corporation does offer great medical benefits

Cons

Management is to controlling, and they will overwork you if they can

Viewing 4 - 6 of 39 Reviews

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Labcorp reviews FAQs

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Labcorp

Labcorp Patient Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Be prepared to WORK

Ok

Over worked

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