Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 168 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 168 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

47% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What LanguageLine Solutions locations are top rated by Interpreter/Translator employees?

New York is the top rated LanguageLine Solutions location by Interpreter/Translator employees. Los Angeles is the lowest rated LanguageLine Solutions location by Interpreter/Translator employees.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

LanguageLine Solutions Interpreter/Translator reviews

2.7

47% would recommend to a friend

(168 total reviews)

Simon Yoxon-Grant

29% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Interpreter/Translator employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Interpreter/Translator professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Interpreter/Translator professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

168 reviews

4.0

Sep 4, 2023

Training

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good work environment, humanity.

Cons

Low salary, requires more training

LanguageLine Solutions Response

2y

Thank you for taking the time to share your feedback. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We regularly review industry compensation/benefits. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

4.0

Aug 28, 2023

nice company to work for

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

working remote. good system. good customer supports .

Cons

back to back calls. cutting our hours. not enough rest time. no bath breaks.

LanguageLine Solutions Response

2y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback, please email us at interpretercommunications@languageline.com.

3.0

Jul 26, 2023

Na

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Not worth it the salary with the call volume

Cons

Need to raise salary for the tipe of work your doing..

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

Viewing 58 - 60 of 168 Reviews

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