Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 168 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 168 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

47% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What LanguageLine Solutions locations are top rated by Interpreter/Translator employees?

New York is the top rated LanguageLine Solutions location by Interpreter/Translator employees. Los Angeles is the lowest rated LanguageLine Solutions location by Interpreter/Translator employees.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

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LanguageLine Solutions

LanguageLine Solutions Interpreter/Translator reviews

2.7

47% would recommend to a friend

(168 total reviews)

Simon Yoxon-Grant

29% approve of CEO

28% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Work/Life balance

2.4

Culture & values

2.4

Senior management

2.2

Career opportunities

2.0

Compensation and benefits

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

168 reviews

5.0

Apr 4, 2023

So far so good (just hired)

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Work from home, normal hours (9-5)

Cons

Not much upward mobility (only one place to move up, a certification and a 1$/hr raise)

LanguageLine Solutions Response

Thank you for taking the time to provide such a thoughtful review! We appreciate your feedback and are happy to hear you’re enjoying your experience here. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

1.0

Mar 30, 2023

Terrible company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Nothing except you can work from home

Cons

Extremely LOW pay to have to learn all medical terminology for $20 per hour after working for 4 years! Don’t waste your time find a more rewarding career!! Like Starbucks pay stocks options and you get paid $21 per hour without having to deal with crazy sick patients and rude clients who disrespect you very often!!! My advice is stay away don’t waste your time absolutely NOT WORTH it period!

LanguageLine Solutions Response

LanguageLine is an Award-Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been evaluated and validated by numerous outside agencies. We wish you well in your future endeavors.

3.0

Mar 27, 2023

fair wages but overloaded workers

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

headstart entry level professional provide entry level course before you begin work

Cons

too many calls if you work part time expect to have no breaks

LanguageLine Solutions Response

Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

Viewing 70 - 72 of 168 Reviews

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LanguageLine Solutions Interpreter/Translator reviews

Ratings by category

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Reviews by job title

So far so good (just hired)

Terrible company

fair wages but overloaded workers

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