LanguageLine Solutions reviews

Calls are nonstop, you get 14 seconds in between calls, calls are answered automatically so if you need to report a call you have to do it within those 14 second. There are no raises when they tried giving us a raise they tried to do so in a form of a bonus. When we all raised our concern they took back those tiers and just gave everyone $1 across the board. Company wants you to work additional hours, but your check comes short. When you report the shortage you have to do payroll department job and send proof of hours worked and what you actually got paid. You have no one to reach out to in the moment if something comes up with a call. You literally have to submit a report request for everything! Benefits are terrible and it’s only for full time employees. You have to clock out to use the restroom or drink water.

There is no support for newly recruited staff. It only serves the interests of those hired before 2019 - all other recruits are grade II disposable assets. No equipment or decent salary incentives for post 2019 staff.