Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(416 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

416 reviews

Reviews about "Career Development"

Return to all reviews

4.0

Sep 2, 2022

Great company to work for

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

An amazing multilingual and multicultural team that strives to help limited English proficiency in their daily communication with health care providers, financial advisors, social services,...

Cons

Would benefit with additional training

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. Check the announcements for our collaborative learning sessions. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

3.0

Aug 26, 2022

Overall good company

Bilingual interpreter

Recommend

CEO approval

Business Outlook

Pros

The company does invest a lot in your training, which you really need to onboard a position to interpret all sorts of calls.

Cons

The call volume can be a little overwhelming at the beginning but it's a matter of getting use to it.

LanguageLine Solutions Response

Thank you for taking the time to write a thoughtful review. We appreciate your feedback and are happy to hear for the most part you enjoyed your experience here. We wish you well in your future endeavors.

2.0

Aug 24, 2022

Low pay

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Able to work from home

Cons

Very Low pay, back to back calls non stop, discounted every second you are on mute for a sip of water or a quick bathroom break, stressful calls, rude clients, no opportunity for advancement

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We connect clients to our team of 17,000 professional, on-demand interpreters via audio or video in 30 seconds or less. We provide these services 24 hours a day, seven days a week, 365 days a year and schedule our interpreters within the labor law for breaks/lunches to meet the demand. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 169 - 171 of 416 Reviews

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Medical Interpreters Needed – Oklahoma City, OK

Medical Interpreters Needed in Los Angeles, CA

Malayalam Interpreter

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Reviews about "Career Development"

Great company to work for

Overall good company

Low pay

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