Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,170 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Mar 13, 2012

Call after call, after call, after call.

Customer service representative spanish interperter

Recommend

CEO approval

Business Outlook

Pros

Work at Home, Set your own schedule for at least 3 months at a time, after which you are able to change, and will be aproved change depending on business needs.

Cons

Pay, nonstop calls coming through, benefits, no paid time off, no paid sick days. Basicaly if your not logged in your not getting paid, regarless of the reason. Accrue 6 or more infractions and get written up, after 2 write ups dismissal, infractions include being late or having a legit illness.

4.0

Feb 22, 2012

A job with flexible schedules and endless phone scenarios that make your day go by quickly.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and you get to work from home. Everything is phone and internet-based, which gives you a sense of an online community amongst other "colleague".

Cons

You don't ever get to meet other people at work. It is difficult to get to know one other unless you have a whole bunch of free time outside of work to join those office hours.

2.0

Feb 14, 2012

Convenient, work from home job opportunity; low salary and few fringe benefits.

Customer service interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home is a big plus. The pay in Puerto Rico maxes out at 8.50 hour with 2/3d health plan covered and other benefits as required by law (paid vacation and paid sick time). Excellent opportunity to gain customer service skills.

Cons

After first promotion its very difficult to gain any other advancement or salary increase. Scheduling of work shift can and will change dramatically within a 12-hour window selected by employee.

Viewing 2140 - 2142 of 2,170 Reviews

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