Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Culture"

Return to all reviews

2.0

Dec 2, 2015

Too much work for very bad pay

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home. You're close to your family. The experience acquired in interpretation.

Cons

There's no communication with management or any department because everything is done by request or email. The managers barely ever contact you and when they do they nick pick every single detail. What they don't consider is that we have so little breaks and so many calls, some of which extend 45 minutes in time, leave us mentally exhausted. I have to totally unwind after my shift because of the great stress created by rude clients, and rude people who speak your second language. I honestly feel like if this company expects perfection from employees. But they give back so little in the rate of pay, in not showing appreciation, in so many ways I can't even describe.

2.0

Dec 1, 2015

Lots of room for improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Language Line is a flexible company, extremely relaxed in many senses of the word. The primary pro is the fact that many interpreters get to work from home and the same goes for many of their employees.

Cons

That pro mentioned is also the con because that makes communication difficult. Upper-level management's communication with us at the bottom is not good or effective. There is a great dependency on support requests instead of actually having the contact information for who you'd like to speak with and that would be great if they were responded to in a timely manner. There are no true bonuses or corporate perks for the majority of employees. Most of the perks are geared at upper-management with 6 figure salary and not the company as a whole.

2.0

Nov 30, 2015

Poor management. No flexibility. Inconsiderate.

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Don't have to pay gas. Dont have to deal with rude co-workers. Not physically demanding.

Cons

Managment is nowhere to be found. Don't respond to support requests. Schedules are very fixed. Not a very flexible company. Training doesn't prepare you for any of the calls. Job is incredibly stressful. Clients can be very rude and impatient. The operating systems are like 60 years old. Need more breaks. In my case, I get about 30-45 seconds in between calls to breath. Lastly, PAY IS HORRIBLE.

Viewing 226 - 228 of 253 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter

United States

View job