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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews about "raise"

31% positive business outlook

Reviews by job title

134 reviews
2.0
Nov 11, 2021

No Pay Raise

Recommend
CEO approval
Business Outlook

Pros

Working from home , flexible schedule

Cons

No benefits for part time employees , very low pay rate with zero chance for pay raise or career promotion.

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Contractors are self-employed individuals and not eligible for employee benefits. Please note: we regularly review industry compensation. We wish you well in your future endeavors.
2.0
Dec 2, 2021

a stepping stone

Recommend
CEO approval
Business Outlook

Pros

work at home; necessary equipment provided; helpful performance reviews

Cons

low pay with no chance for a raise; some calls are incredibly frustrating; must accept all calls (even if they're not medical)

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. It is unfortunate you did not find the support you needed available. We have many resources available to support our interpreters. We wish you well in your future endeavors.
2.0
Mar 25, 2022

Poor pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote, work from anywhere. Training is good.

Cons

No pay raise, no management to speak directly with

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. It is unfortunate you did not find the support you needed available. We strive to provide the most up to date training available, we have 24 X 7 support and self-support available in our extensive eLibrary. We have Chatter Groups for support & activities. Additionally, we have many other resources available to support and help our interpreters grow and be successful. After doing an extensive evaluation of our compensation in comparison to other employers in our business, we find that while not above average, is consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.
3.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

This place will give you training and help you develop skills as an interpreter. It’s great for an entry level interpreter position.

Cons

This company could do a LOT better at taking care of its interpreters. As an interpreter here, you will never get a raise and you will never have paid time off.

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.
3.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home, equipment provided

Cons

No raise, bonus or advance opportunity

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. Additionally, we have many other resources available to support you. If you would like to discuss further, please email interpretercommunications@languageline.com.
2.0
Jan 28, 2022

Why not work at McDonald's?

Recommend
CEO approval
Business Outlook

Pros

They offer decent benefits: 401K match, PTO, sick time, etc. There is also the satisfaction of knowing what you do improves people's lives.

Cons

I have been an interpreter here for over 3 years and have yet to receive a raise. You have little motivation to perform to the best on your ability because compensation is not performance based, nor are there any incentives. When I asked for a wage increase, I was told that all interpreters are paid the same, and wages match other companies compensation. In the time I've worked here minimum wage has risen from $11 to $15/hour and my wages have stayed the same. It gives interpreters no reason to stay. Why would I get paid the same amount as someone who has no skills and works at Chick-fil-A? It's a joke that interpreters, as important as they want us to feel, get compensated the same as high school fast food workers!

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Dec 9, 2021

Working for LLS

Recommend
CEO approval
Business Outlook

Pros

- Flexibility - Easy to communicate any issues to management - Provide emotional support services

Cons

- Consistent technological issues with the application - Lack of transparency when it comes to pay raises

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. We do have a team of managers available as well as 24 hour support. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.
3.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work from home, interesting calls

Cons

Low pay, no raises - EVER, very little interaction with anyone in management (everything is through support requests). No advancement opportunities

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide feedback. We appreciate your comments and are happy to hear for the most part that you enjoyed your experience with LanguageLine. If you have any further feedback to share please email us at interpretercommunications@languageline.com. We wish you well in your future endeavors.
2.0
Feb 2, 2022

Low pay

Recommend
CEO approval
Business Outlook

Pros

I get to work remotely

Cons

The pay is very low with no bonuses or raises. Only work here as a starter, and after a year, make your way towards another company that pays fairly.

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We’d like to learn more about your experience and how we can improve. Please email us at interpretercommunications@languageline.com.
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