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      Lantern

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      Lantern reviews

      3.0

      46% would recommend to a friend

      (121 total reviews)

      John Zutter

      60% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Lantern has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lantern employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      121 reviews
      4.0
      Feb 3, 2021

      Good Opportunity to learn about Corporate Healthcare. Passionate Employees.

      Member services supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone has a passion to impact member lives and people are supportive of your desire to grow. There are many opportunities to learn and it is a rewarding position. Great place to meet impressive and motivated people. The member services department has great team ethic.

      Cons

      As part of a growing company there are still many changes to come. Pay could be better, but good entry level pay.

      2.0
      May 9, 2017

      Startup company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No limits on learning opportunity.

      Cons

      Lacks formal systems for automation. High turnover.

      1.0
      Feb 10, 2025

      Call centre

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good colleagues, friendly team, some coaches approachable

      Cons

      2 weeks of copying and pasting that does not prepare you for going on the floor, no training on the system that is difficult to navigate. Depending on the trainer on how well you manage, get a bad one and you hit red all day every day when before you were in the green. One trainer could give you advice the other could give another so you end up unsure of where to go on the system, so unfair and wrong

      avatar
      Lantern Response
      1y
      Thank you for sharing your feedback. We're glad to hear that you appreciate your colleagues and the friendly team environment. A supportive workplace culture is something we truly value. We also recognize your concerns about training consistency and system navigation. Ensuring that our employees feel fully prepared and confident in their roles is a top priority, and we take your input seriously. We consistently review our training programs to improve structure, clarity, and alignment across all trainers so that every team member receives consistent and effective guidance. If you have specific suggestions or experiences you’d like to share in more detail, we encourage you to reach out to HR or your manager. Thank you, Meredith Fish, SVP Human Resources
      Viewing 118 - 120 of 121 Reviews
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      ReviewsLantern reviews

      Glassdoor has 123 Lantern reviews submitted anonymously by Lantern employees. Read employee reviews and ratings on Glassdoor to decide if Lantern is right for you.