Lemonade Insurance reviews

Low wages- no raises for two years, management will try to brain wash you into believing that you are being paid fairly but you really aren't. Especially since Lemonade gives no bonus' or raises for two years. Giving stickers, candy and having liquor at events arent fair trade offs. I was employed to do one specific job in auto now im working customer service and pet. They fire/laid off a bunch of people over 50 and now they are using "us" to pick up the slack. Im over it and looking for better elsewhere. Lack of transparency, claims dept is a hot mess, lawsuits waiting to happen. There is no real promotion within. There really shouldnt be so many loop holes to move within the company. It seems that managers get promoted fairly quickly without having to be with the company for a year.(I see you) They throw mixers or parties but only for employees. Cant bring a spouse or significant other to events.

- system can be a bit buggy - process of moving up or changing roles can be a bit annoying - wish pay was a bit higher for the industry - communication between cost centers could be better ex between CLX & CX when customer issues arise - expectations & flexibility in roles do change with short notice with busy season & that can be frustrating with scheduling but not a huge deal - customers can be difficult to deal with especially regarding claims or due to a lack of understanding on how insurance works & how tech based we are but that’s any company people will be an issue, but the way Lemonade handles it really well doesn’t make it a con I suppose