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Lemonade Insurance

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Lemonade Insurance reviews

3.5

61% would recommend to a friend

(631 total reviews)
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Daniel Schreiber

75% approve of CEO

64% positive business outlook

Lemonade Insurance has an employee rating of 3.5 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lemonade Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

631 reviews
1.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- Lemonade has some of the best benefits in the industry - Overall company culture is great - Company model is cutting edge - Some of the best people I have ever worked with

Cons

- Pay is horrible. Furthermore, you are not eligible for a raise until your 2 year mark (If you're lucky enough to get the half percent they will give you.) For the rest of the world, inflation is a huge problem. From Lemonade's tone deaf management, as relayed directly to all of us, "Inflation is not enough to warrant a raise". (says upper management to those of us not even making enough to pay rent on a studio apartment). - While not disclosed with transparency, this is in fact essentially a call center/customer service position. - Being a claims champion is a totally thankless position. More responsibility is piled on each week, yet you will be treated as if you're dumb, unimportant, and basically just another body answering phones. - Morale is the worst I have ever seen across the board in the claims department. People literally are going on leave or quitting because of the health impacts due to stress and the hostile environment. - Upper management will lie to you virtually everyday. They will say anything to accomplish their own goals. There is no collaborating. They strictly want "yes" people. - Management has demonstrated ZERO interest in the champions. Example- in the last monthly zoom meeting, all three upper managers who attended were completely disinterested. 1 looked his phone half the time, while the 2 others sat on their laptops. At one point, a question was directed to them, and the manager had to be told the question because she had no clue what was even being discussed. - Management is ultimately hostile. They inappropriately gossip about the employees that report to them with other managers and even the person's peers. This creates a toxic work environment. - Lemonade will NOT invest in a mutually beneficial relationship with their employees. They have no interest in your career advancement or mobility within the company. - There are huge ethical and regulatory/compliance questions related to business procedures in the claims department

1.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

They sent a lot packages like sweet treats, alcohol, trinkets, and just a lot of crap which like, who doesn't like mail but also I'd rather that money go towards increasing salaries. Health benefits were great.

Cons

Lack of transparency - Huge discrepancies in hiring salaries among employees in same role with same experience level. For a short time they lowered hiring salary almost $10k to around $35k. Less than six months later, starting salary was raised back up to around $43k. A handful of employees got a pay increase less than 3 months later being told it was "performance based" and told not to tell any of their colleagues as it was "just for them" while other employees were told no performance based increases would be received until 2 years with the company. When employees started asking questions during all hands meetings senior leadership and people ops would scoff, laugh at the questions/frustrations, and at one point said something along the lines of how employees asking questions were acting like spoiled children. All for asking for compensation clarification and asking to understand why no pay increases have taken place due to dramatically increased cost of living/inflation. They even went as far as locking slack channels so that only certain high level employees could post to avoid spreading of info. Senior management also was very clear that any anonymous questions or feedback would be read and acknowledged but would not be acted upon unless the employees came forward to put their name to the questions or concerns. They stated that anonymous questions/feedback would not be prioritized, and if employees did attach their names to questions or feedback, management was very quick to state that they'd reach out directly instead of addressing it during the company or department wide meetings. This allowed them to once again discourage sharing the info provided. Huge layoffs were sprung on employees and management day-of the news being given to those employees. Employees logged in to realize they were de-activated on slack and had meetings set up in which they were offered a severance of 2 weeks pay only if they agreed not to write negative reviews about the company. Layoffs were attributed to poor performance while some of those employees had been recognized by lower level leadership as top performers stating that metrics confirmed performance was not an issue at all. It really is smoke and mirrors. If all you care about is having a stocked kitchen in the office you can sign up to work from a couple days a week, if all you care about is getting sweet treats and tacky gifts in the mail, if health benefits are all you need, if all you need is a paycheck even if it is among the lowest in the industry - maybe Lemonade is for you.

1.0
Jan 31, 2019

Claims

Recommend
CEO approval
Business Outlook

Pros

Easy work because they don't know what they're doing.

Cons

High school clique cult like environment. No one has experience so they are threatened by those who do and lie. Not diverse. Racially biased!

Viewing 10 - 12 of 631 Reviews

Glassdoor has 669 Lemonade Insurance reviews submitted anonymously by Lemonade Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Lemonade Insurance is right for you.