Is LensCrafters a good company to work for?

LensCrafters has an overall rating of 3.2 out of 5, based on over 2,675 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 39% of employees would recommend working at LensCrafters to a friend and 42% have a positive outlook for the business. The best reviews about LensCrafters have been left by employees working as Sales , Technician and Optometric Technician .

Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LensCrafters?

39% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (126) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (68) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 71 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 142 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews)); "Commission is low and only eligible when goal is met" ((in 59 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

What are the top reviewed LensCrafters locations?

New York , Chicago , Atlanta , Los Angeles , Austin , Houston , San Diego , Columbus , Orlando , Denver , Phoenix , San Antonio , San Francisco , Dallas , Cincinnati , San Jose , Saint Louis , Milwaukee , Indianapolis , Tampa , Boston , Athens , Richmond , Madison , Raleigh , Irvine , Sacramento , Minneapolis , Santa Clara , Virginia Beach

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

39% would recommend to a friend

(2,640 total reviews)

Alfonso Cerullo

38% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 13, 2008

A cog with great Bennies

Sales

Recommend

CEO approval

Business Outlook

Pros

they have multiple locations in the US if you plan on moving to another city it is not so hard to get employment. They are a very large stable, vertically integrated and rich company so you don't have to worry abput them going under. They basically own the industry. Great way to learn the ropes, properly. Good Educational experience if you ever plan on opening your own optical shop. Gift of site program if you are interested in travel allows you to go to third world countries and help deliver glasses and vision care to the poor.

Cons

Large Corporation. People in management tend to stay a long time so it is very hard to move into better paying positions.

2.0

Sep 11, 2008

I'm thankful to have a job but...

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

To obtain a good understanding of customer service. The benefit of free glasses.

Cons

Paper work, limitations on customer products, prices are too high. Long hours, no room to move up, bad commision structure and horrible central lab.

3.0

Jun 11, 2008

This used to be a GREAT company!

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefit packages, such as 401K, bouns structure, insurance, etc.

Cons

Poor communication among middle management and district management. As the company grew this got worse and worse for front line associates.

Viewing 2638 - 2640 of 2,640 Reviews

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Jobs at LensCrafters

LensCrafters - EyeCare Advisor

LensCrafters - EyeCare Advisor

LensCrafters - Assistant Manager