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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(51 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Reviews by job title

51 reviews

Reviews about "Diversity & Inclusion"

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5.0
Aug 19, 2025

Calm environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management to work with

Cons

Needs to renovate stores that are much older, but are still doing well

2.0
Aug 15, 2024

No core values

Recommend
CEO approval
Business Outlook

Pros

Benefits, eyewear discount is amazing

Cons

Leadership is shady with zero core values and has zero integrity. The doctor is racist and is inappropriate with the help

1.0
Aug 7, 2024

I Want to Bang my Head on a Wall

Recommend
CEO approval
Business Outlook

Pros

> Unpaid time off > Flexible

Cons

> There are "policies in place", but when I try to enforce/follow a policy, another manager "helps out" and turns a blind eye and overrides it. So what are the point of policies? Why are we picking and choosing when to follow them? > Toxic environment > Lots of workplace drama. Management doesn't seem to care and doesn't try to find solutions for any of it. > Very short staffed > Workload is way too much (other companies have different departments that do certain things that way everything runs smoothly. Here you are responsible for EVERYTHING! Especially if you are cross trained! You have to pick up calls, sell glasses, book appointments, check insurances, inspect glasses, do adjustments, pre-screen patients, deal with contacts, and so much more!) > They care about numbers more than employees > There is so much paper work that the company expects you to fill out > Work holidays > Favoritism > Processing things through HR takes ages. It takes way longer than it needs to and it's ridiculous > There is no work-life balance. You don't get a set schedule. One day you could work mornings, the next you could work the closing shift, then the next you could be mid shift. It is not consistent. > Higher ups have too high of expectations. They don't face reality. It's just too much. > There is so so so so much more that I cannot think of... but imo, AVOID THIS COMPANY.

Viewing 1 - 3 of 51 Reviews

Glassdoor has 2,675 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.