employer cover photo
employer logo
employer logo

LensCrafters

Part of Luxottica

Is this your company?

LensCrafters reviews

3.2

39% would recommend to a friend

(718 total reviews)
avatar

Alfonso Cerullo

38% approve of CEO

42% positive business outlook

Reviews by job title

718 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on glasses and opportunities to get certifications for more pay. Even though that higher pay should be the base.

Cons

Very political and a lot to manage. Eye doctors expect a lot of work as does the actual Lens Crafters employees. One pateint care provider is expected to run the book, pre tests, contact lens ordering, manage phones, keep everything clean, and support the sales people with everything they need to sell for very low pay.

2.0
Jan 29, 2026

People are numbers

Recommend
CEO approval
Business Outlook

Pros

Decent pay for the work

Cons

Corporate entities lead through scare tactics and intimidation, good luck getting any promotion without having to fight tooth and nail - they’ll hire somebody unqualified before looking for internal growth. The hours are horrible, there’s 0 collaboration with the OD offices, complete lack of support from higher ups - do not work here, the pay is not worth it

2.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Years ago you used to get really good discounts on glasses including lenses for you and your family. Annual “freebie” glasses were a nice touch.

Cons

Corporate decisions made no sense to those working with the customers. Stressful but very much like any customer service jobs. The nice perks like getting friends and families good deals on glasses including lenses have disappeared. So nothing differentiates it from any other customer service jobs.

Viewing 7 - 9 of 718 Reviews

Glassdoor has 2,675 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.