Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Customer Care Representative (7) , Project Manager (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 25 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 16 reviews)); "Great work life balance at this place" ((in 13 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 7 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Quarterly Bonus really was not worth the hassle." ((in 12 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 9 reviews)); "Horrible training, not organized" ((in 6 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(398 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

398 reviews

5.0

Mar 18, 2019

Best Job I've ever had

Multi store manager

Recommend

CEO approval

Business Outlook

Pros

I worked at another self storage location for three years before moving to Life Storage and it was the best move I ever made! With full time hours, full benefits, bonus program and loads of opportunity to advance in the company and working with exceptional Management and co workers makes this company top notch!

Cons

Communication from high level management staff used to be non-existent, but with some questioneers to employees, that was addressed and communication has drastically improved!

2.0

Apr 28, 2016

Not Always Great

Store manager

Recommend

CEO approval

Business Outlook

Pros

The best thing is the flexibility of the work schedule. Not a lot of micromanagement you are for the most part left alone to run your store.

Cons

NO RAISES with this company. There is no room for growth. Communication with upper management is not always clear(3 different answers to 1 question)and a lot of times your immediate supervisor doesn't know information.

Life Storage Response

10y

Thanks for raising your concerns, they’re important to hear. If you’d be willing, we’d like to hear more of your thoughts on the communication channels and growth opportunities. Please email us at hrfeedback@lifestorage.com, we’d be happy to talk offline and confidentially.

1.0

Jul 22, 2015

Complete and utter garbage. Steer clear from this train wreck

Store manager

Recommend

CEO approval

Business Outlook

Pros

Nothing about this company can be considered a "pro"

Cons

If I could rate negative I would. Where to begin. Lies, greed and more lies. This company is hands down the absolute worst place I've EVER worked. No respect for their employees, they only promote by being a shameless a** kisser, promised pay increase that never come, but the excuses sure do! From the unnecessary, drawn out interview process to the laughable pay rate, nothing good has come out of the time wasted while working for those greedy parasites Run far away from LS, they simply do not value or care about their employees. The name of the game is corporate greed.

Life Storage Response

10y

We appreciate you sharing your feedback, and are disappointed to hear about some of your experiences. Although you’ve moved on to a new position, we wanted to let you know that we appreciate your feedback. Thanks again for sharing your thoughts.

Viewing 4 - 6 of 398 Reviews

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