Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Customer Care Representative (7) , Project Manager (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 25 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 16 reviews)); "Great work life balance at this place" ((in 13 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 7 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Quarterly Bonus really was not worth the hassle." ((in 12 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 9 reviews)); "Horrible training, not organized" ((in 6 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

Skip to content Skip to footer

Notifications

Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(398 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

398 reviews

3.0

Feb 4, 2020

Decent starter job but terrible culture

Marketing

Recommend

CEO approval

Business Outlook

Pros

I gained a lot of experience and knowledge that I can apply towards my career elsewhere and the benefits/scheduling flexibility was appreciated. I was able to be creative and liked a majority of the work.

Cons

The company culture is negative - filled with nepotism, poor management on a power trip, and lack of company responsibility to correct issues. A lot of quick decisions, cut backs, and management does not appreciate the hard work you do.

1.0

Aug 3, 2018

Manager-Asm-Maintenance

Manager

Recommend

CEO approval

Business Outlook

Pros

A legal way to make money. If you are unemployed or you are considering doing something illegal to make money... then this is the place to work. Something is better than nothing... Don’t expect much.. Don’t complain and don’t have any ambitions in life and you will be very successful. I lost my corporate job during a recession and decided to work at life storage. I am thankful for the job and it was only only a job: not a career. Think that way and you will fine.

Cons

Inconsistent hours, unappreciative corporate staff, constant angry customers.. low pay. The amount of pay attracts people with low Integrity and criminal minds. Lots of low class, ignorant employees who will steal, work off the clock, falsify documents, rent spaces and pocket cash, etc. when the pay is low... so is the integrity and Life storage has plenty of employees on staff with horrible integrity.

1.0

Jan 27, 2018

Not a good place to work

Store manager

Recommend

CEO approval

Business Outlook

Pros

Usually just you and one or two other employees in a building. Very organized corporate company.

Cons

Hours are 9-6 every day. Pay isn't great... Yearly raises are laughable amounts. Upper management not attentive to your needs, and not very responsive. You think you're helping customers with storage needs, but you're actually turning all your merchandise and insurance into a hard sale. They force you to make every person you come in contact with write a Google review while they are right there in the office. Ridiculous budget requirement. Poor bonus pay. The company changes their policies and procedures constantly.

Viewing 7 - 9 of 398 Reviews

Top companies for "Compensation and Benefits" near you

Cooks Pest Control

4.0★Compensation & Benefits

StorageMart

3.5★Compensation & Benefits

MakeSpace

3.7★Compensation & Benefits

Weichert, Realtors

3.6★Compensation & Benefits