Lifetouch reviews

3.0

46% would recommend to a friend

(607 total reviews)
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Ken Murphy

45% approve of CEO

25% positive business outlook

Reviews by job title

607 reviews

Reviews about "Compensation"

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2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong since of community at local level, and support from Directors and regional managers however all that support is no longer employed.

Cons

Revolving CEO lead to new strategic focus every 3 years. Round after round of layoffs, mergers, restructures. I went through no less than 6 during my 5 years as a senior manager. Lost local control, and ability to build relationships with accounts. Closed offices based on lease agreements rather than area performance. I would be very careful to ask questions about culture, and tenure of staff, ask how many offices were closed or restructures have happened since Shutterfly, and then Apollo Global Capital. Apollo Global Management usually holds onto assets for 3-5 years, we are past that mark so I would be expecting that they will be breaking up Shutterfly in the near future if it is no longer profitable.

1.0
Jun 4, 2026

Crumbling Company

Recommend
CEO approval
Business Outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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Lifetouch Response
1w
Your review and feedback are appreciated and we take employee feedback and reviews seriously. Lifetouch values the perspectives shared by current and former employees. We're pleased to hear that you had a positive experience working alongside supportive colleagues and that you found value in the benefits offered during your time with us. We also appreciate your candid feedback regarding organizational changes, career growth opportunities, leadership transitions, and compensation programs. We understand that periods of change can create uncertainty, and we recognize the importance of clear communication, consistency, and providing meaningful opportunities for employee development. Thank you for your contributions during your time with Lifetouch!
4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy Management is solid Base pay is decent Name recognition Loyal to its employees, there are many with a very long tenure

Cons

End product seems just ok, sometimes not very good Leans too much into name recognition, where it sometimes has a bad reputation Expectations can sometimes be poorly communicated There’s a bit of a territorial mindset with sales reps sometimes Not a ton of space for career growth, besides management Company has shrunk in size, so there is a feeling that many have too many responsibilities spread out

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