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      Lifetouch

      Part of Shutterfly

      Engaged Employer

      Lifetouch reviews

      3.1

      48% would recommend to a friend

      (2,229 total reviews)
      avatar

      Ken Murphy

      51% approve of CEO

      26% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      2.9

      Senior management

      2.8

      Compensation and benefits

      2.6

      Career opportunities

      Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 17, 2008

      Sales is your core task, not Photography. No commissions, though.

      Studio associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning artistic composition and communicating with subjects. Delight of customers viewing and praising one's work. Doing something funny to capture children smiling.

      Cons

      Juggling too many customers in addition to phone calls. Photography-to-Sales process can be easily interrupted with customer who show up later than appointment, high volume of phone calls for appointment taking and inquiries, infants that need more time waking up to be photographed, customers who want to spend more time examining which images to order. Disappointing customers who request props shown on the website although not available at the studio. Pressure for high sales despite the fact virtually all customers come in with a coupon.

      2.0
      Mar 8, 2025

      Providing memories, but not compensation

      Photography supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The photography we get to create provides families with lifelong memories.

      Cons

      Employees with years of experience who manage and lead teams of 25+ people, create complicated schedules, put out multiple fires a day, drive countless miles, work upwards of sixty hours a week during peak season, and are STILL expected to be on-camera are still paid hourly, less than $1.50 above the rookie photographers on their team. The photographers themselves are only paid minimum wage, which is an insult when looking at the immense effort they have to put into their work. Lifetouch leadership does not value the artistry and worth of the photographers who carry their company.

      2.0
      Dec 20, 2023

      Honest...

      Sales account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with great people across the entire US and Canada. Lots of Shutterfly perks. Healthcare/benefits start day 1. Schedules follow the school year so there is opportunity for lots of vacation during holidays/summer.

      Cons

      Not much transparency. Comp plans are complicated and change every year and they set unrealistic goals for the type of industry. It doesn't seem the company wants employees to earn commission.

      Viewing 130 - 132 of 2,229 Reviews
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      Glassdoor has 2,392 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.