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      Lifetouch

      Part of Shutterfly

      Engaged Employer

      Lifetouch reviews

      3.1

      48% would recommend to a friend

      (2,229 total reviews)
      avatar

      Ken Murphy

      51% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 4, 2018

      Long exhausting hours and very underplayed

      Photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passion for photography, interacting with clients, learning studio lighting techniques, friendly workers, honestly can’t think of anything else. It was awful.

      Cons

      Life touch underplays their employees and makes them work up to 18 hour days. I worked with this company for a week and couldn’t take it. As a seasoned photographer, I found this job treated me as a beginner. Everything has to be done like a cookie cutter portrait, no room for creativity. The most shocking thing was traveling an hour and a half to a school for portrait day, not getting a break in 12 hours, and being expected to then work 4 more hours without a lunch or dinner break; driving home another almost 2 hours. Life touch is a horrible company to work for. I highly recommend you do not waste your time, talent, and energy being underpayed and taken advantage of

      3.0
      Dec 22, 2017

      Once A Great Company

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the beginning Lifetouch culture and company were amazing to me . I already had over 30 years as marketing and sales professional. The Lifetouch culture was very impressive. We were employee owners of a $1 billion-plus, company listened to us (we thought), benefits were good, and we were leading photography company.

      Cons

      Corporate management in actuality had watched sales and especially profits fading away. They were locked in the "We are Lifetouch, so we know best" mindset and refused to change with the times. Prices skyrocketed, equipment poorly maintained, photography teams either worked to death, or had no work. Now they are in a steep decline and still not getting it!

      2.0
      Dec 14, 2017

      Field sales

      Outside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diverse product line, in some cases company was on the cutting edge of high volume image capture.

      Cons

      The company drives home the idea of esop to its employees and it really makes you believe that you will walk away with a financial windfall. Nothing can be further than the truth. They created this as a means to not have to pay out retirement to its full time employees. A very unstable retirement benefit if you have a company loosing ground and stock percentage. Management is ineffective andany do not know the business. As a retired employee and see others I know who have left but are still to young to remove their esop, they will have nothing if this company continues as it is allowing managers who really don't understand what they are doing, to bring this once giant to just a less than fond memory.

      Viewing 175 - 177 of 2,229 Reviews
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      ReviewsLifetouch reviews

      Glassdoor has 2,392 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.