Lifetouch reviews

3.1

50% would recommend to a friend

(2,228 total reviews)
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Ken Murphy

59% approve of CEO

27% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Oct 4, 2009

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the church division, the photographers and portrait consultants are 100% commission. You can make great money in the right church, or you can basically end up "volunteering" your time in a bad church. The photographers have quite a bit of leeway in their creativity, at least, though they are restricted in their use of lighting and camera settings. The insurance benefits are nice to have.

Cons

I honestly don't know how Lifetouch legally gets away with working their photographers and portrait consultants 8-10 hours a day with no breaks whatsoever. There are times I go as much as 8 hours without even getting out of my chair, much less have time to go to the bathroom. Their gas reimbursement is a joke. .22 a mile, after you take off 60 miles a day for your "commute." If you're working 30 miles from home, there's no reimbursement for that week at all. And sitting for 8 hours straight in a metal folding chair, with no keyboard for the laptop, is an OSHA nightmare. I spend my day with my neck craned sideways to see the laptop screen. I have carpal tunnel now, but there's no worker's compensation help for that. Ten minutes is not enough time to even show the customers their portraits, much less try to sell them anything. If I'm selling, the appointments are taking 20 minutes minimum, and the line is growing, people are getting mad, and some walk out. But I get penalized for those, and for the people who are so cheap they only want their free picture. Hey, the free picture isn't my idea, so I shouldn't have my average, and therefore my commission, dropped because of it. But management doesn't care, because if I quit, my ESOP goes back into the general fund and raises the ESOP payment for management. My quitting is actually to their advantage. There's always another person lined up waiting for their shot. And they might last two weeks or two months or even two years.

1.0
Sep 26, 2009
Recommend
CEO approval
Business Outlook

Pros

My co-workers were the only reason I kept coming back. If it weren't for their personalities I would have been gone a long time ago.

Cons

-Pay is ridiculously low. It's absurd, even within the context of "corporations" -No air conditioning in studio (combined with heat from lights, etc.) is torture -"Model Hours" give you no chance to become full-time. -On-call with absolutely no notice most of the year, while during the holidays you have no home life. (Part-time pay, on full-time hours) -Breaks are short and rare. (Some days there is none.) -Appointments are scheduled every 10 minutes. Which is utterly ridiculous. It's impossible to complete a sitting with 4 screaming kids and upset adults in 10 minutes. Honestly.

3.0
Aug 31, 2009

Great Training Tool for Endurance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's an excellant career for the right person. If you want retail photography this is where to be. The pay and benefits exceed competition. Lifetouch has always for over 70 years ended each year with a profit which is GREAT for ESOP

Cons

It's impossible to successfully accomplish your job within the ever shrinking labor model so be ready for lots of volunteer work. It's not so much what you know but rather who you know to get ahead. In order to remain proffitable they are converting to the hire new people cheaper - do more in less plan.

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Glassdoor has 2,391 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.