Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

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Lighthouse Credit Union

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.7

Diversity & inclusion

2.5

Culture & values

2.5

Career opportunities

2.2

Senior management

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

2.0

Feb 13, 2023

Going downhill fast

Manager

Recommend

CEO approval

Business Outlook

Pros

A lot of talk about commitment to community and involvement in charitable events. Leadership development for staff.

Cons

Superficial c-suite executives. Board has either been duped by new CEO or really just greedy and finally showing true colors. Stress levels on staff have increased as people let go and “friends” brought in. Overall deterioration of morale and work environment. New products turning place into a ‘paycheck loan’ low quality organization. Eliminating middle aged women at all levels. Frequent payroll screwups erode confidence and morale. Not a good place to work.

Lighthouse Credit Union Response

Thank you for your feedback. We are focused on our mission to enrich and nourish the lives of others, which includes both our communities and our employees. Our team member’s well-being, and professional development is paramount to us, and we are proud of the leadership programs we have in place that are supporting our team members to grow and thrive, as well as the culture of inclusivity and belonging we are building. Please reach out Human Resources so we can support you directly.

2.0

Jul 17, 2025

A decent credit union but a lousy place to work

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers are dedicated, and supportive of one another Salary is good

Cons

Benefits are just ok Constant change is frustrating Senior management does not seem to be able to get out of its own way and has resorted to hiring so many people from an outside consulting firm they recently used that it is obvious there is no firm vision nor is there any confidence in the exisiting team. A credit union is "owned" by the Members but executives seem to be more interested in their own wealth than in creating value for the Members

Lighthouse Credit Union Response

11mo

Thank you for sharing your perspective. At Lighthouse, we are committed to fostering an environment where feedback - even when critical - is valued and used as a catalyst for growth. We take concerns from current and former team members seriously, as they help us improve the way we support both our employees and our members. If you haven’t already, we encourage you to connect with your HR Business Partner. This dedicated resource is here to ensure every team member has a safe and constructive way to voice concerns and help build a healthier workplace.

1.0

Oct 24, 2024

Inauthentic, Virtue Signaling

Avp-operations

Recommend

CEO approval

Business Outlook

Pros

Co Workers are good, down to earth people.

Cons

Very insincere executive management. They are heavily focused on outward appearances and will gladly sacrifice employees to achieve their goals. Pay is not great yet their messaging is all about helping the community. Their employees are the community, but many are barely getting by.

Lighthouse Credit Union Response

Thank you for your feedback as we are committed to listening, learning and making improvements where possible. We conduct regular market analyses to ensure our compensation levels are competitive within the communities we serve.

Viewing 4 - 6 of 62 Reviews

Jobs at Lighthouse Credit Union

VP, Digital Member Solution Center

Indirect Loan Processor

Member Care Representative I

Executive Assistant to Senior Management

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Lighthouse Credit Union

Lighthouse Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Going downhill fast

A decent credit union but a lousy place to work

Inauthentic, Virtue Signaling

Jobs at Lighthouse Credit Union

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