Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

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Lighthouse Credit Union

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.7

Diversity & inclusion

2.5

Culture & values

2.5

Career opportunities

2.2

Senior management

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

1.0

Jun 6, 2024

DONT WORK HERE

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Remote but barely a pro when you can’t move from your desk.

Cons

Making one department do all the work of every other department. Showing favoritism . Messing with people’s schedules and lunches. Under pay . Not enough mental health taken seriously.

3.0

Sep 29, 2023

It’s alright.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, company culture improvement, salary

Cons

There’s a of lack of communication between the employees and higher ups. They tell employees that they are listening, but it doesn’t seem like employees have much input.

Lighthouse Credit Union Response

Thank you for taking the time to share your feedback working at Northeast Credit Union. We recently completed a culture survey to help us better understand how we can support our team members and encourage them to speak with their managers if they have ideas and suggestions.

5.0

Apr 26, 2021

Opportunities for Growth from Within

Assistant vice president marketing

Recommend

CEO approval

Business Outlook

Pros

Great room for growth if you are hungry for it, focused on family, service oriented, community oriented.

Cons

While maternity leave is good here would love to see it improved even more to remain competitive to those growing their families from all perspectives (mothers, fathers, adoptive, foster, etc.).

Lighthouse Credit Union Response

Thank you for taking the time to write your review. We are a growing company committed to continually enhancing the employee and member experience so we are happy to hear you have found Northeast Credit Union to be the right career fit.

Viewing 7 - 9 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

Executive Assistant to Senior Management

Indirect Loan Processor

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DONT WORK HERE

It’s alright.

Opportunities for Growth from Within

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