Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

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Lighthouse Credit Union

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.7

Diversity & inclusion

2.5

Culture & values

2.5

Career opportunities

2.2

Senior management

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

1.0

May 9, 2025

Not for me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great salary, benefits and continuing education.

Cons

The executive team is never on the same page and often in a tug of war. Unfortunately the trickles down to the rest of the organization. The CEO and executive team consistently speak to culture but it is all talk.

Lighthouse Credit Union Response

We appreciate you bringing your experience to our attention. We take all feedback seriously and want to thank you for sharing as fostering a great culture is a priority for us.

3.0

Feb 17, 2025

Review

Member care representative

Recommend

CEO approval

Business Outlook

Pros

I liked the weekly pay

Cons

Management was poor and lacked communication.

Lighthouse Credit Union Response

We appreciate you bringing your experience to our attention. Feedback is an opportunity to grow and learn. We are always looking to improve and will continue to strive to ensure that management and communication are clear and effective at all levels.

1.0

Jan 17, 2025

Toxic Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros do not work here if you want career growth and self esteem.

Cons

Toxic management/executive team, favoritism, bullying, no transparency, no clear understanding of roles/responsibilities, micro management. Tons of layoffs and turn over in the past 2 years. There is a massive disconnect between the culture the company wants to build and the day to day. People are not happy there.

Lighthouse Credit Union Response

We appreciate you reaching out as we are dedicated to listening, learning, and continuously improving our culture. Our culture is very important to us and it is our desire to have all team members feel both connected to the organization and valued at all times and all levels. Feedback is an opportunity for growth and we appreciate you letting us know.

Viewing 13 - 15 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

Executive Assistant to Senior Management

Indirect Loan Processor

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