Pros
None that I can think of
Cons
Very toxic work environment even though I was a remote employee. Higher ups were not helpful and just set the front line employees up for failure. The training Process could use a lot of help as it trains you for nothing compared to what is expected. Some “favorites “ got overlooked on mistakes while others got docked points wise on performance. Management was very sarcastic in response and blew employees off when asking for help. One would say one thing and another would say something completely different, very inconsistent! Lack of leadership even though there were plenty playing the role of one (how I don’t know!) The level of passiveness to the customers was insane also! No care or concern and it became obvious VERY QUICKLY that the customers were not top priority! Lost policies, inability to contact departments regarding policies, front line workers not adequately trained leading to the inability to even get to the correct department, AND NOBODY CARES! My downfall is I cared too much and tried too hard I guess.
