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Livingston International

Engaged Employer

Livingston International reviews

3.9

80% would recommend to a friend

(708 total reviews)
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Robert Smith

88% approve of CEO

77% positive business outlook

Livingston International has an employee rating of 3.9 out of 5 stars, based on 708 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Livingston International employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

708 reviews
1.0
Sep 27, 2016

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NONE, stay away, you'll be better off unemployed!

Cons

Probably one of the most unorganized companies in the industry. They're lack of communication stems directly from upper management, lead by Robert Smith. They treat people like cattle and have no consideration for their own. Its a dog eat dog company with no fundamental respect. They are known for their "brokerage service" but in reality they work them to the bone and under pay. They're compliance is overpriced and out-dated. They cannot compete in the market.

1.0
Jul 18, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is ISO certified and has some very talented individuals with expertise in the industry, quality and compliance. There are many licensed customs brokers on staff. When you walk through the front door, their credentials are displayed on a "wall of fame". It conveys that the company is proud of these people. Years ago when I first started, I was impressed by this and aspired to make the wall someday, like getting a star on the Hollywood walk of fame or something.

Cons

Sadly, if you do earn your broker's license, making the wall of fame is as far as it goes. There is ZERO recognition in the way of compensation or advancement. Promotions and hiring decisions are extremely subjective, and newcomers are often hired in making more more money than existing employees, who are then expected to train them -- even train their own supervisors. If you're qualified to train a new supervisor, shouldn't YOU be the supervisor? Supervisors are overworked and underpaid for the amount of unpaid overtime they put in. Managers push their work off onto the supervisors, and don't recognize their successes. They're always in meetings and never available, until something unpleasant occurs, and you're called in to explain what happened. Turn-over is at an all-time high, and most of the people who are quitting are the ones with all of the knowledge. It's not just a matter of new-hires taking a job for a little while just to pay the rent, and then moving on as soon as they get a better offer. People who've been with the company many years, including supervisors and managers, are making a mass exodus. Meanwhile, every one or two years, senior management keeps "redefining" their positions, and giving themselves new titles that are obviously promotions. Yet they deny that they've been promoted. How dumb do they think we are? Every 1.5 to 2 years, the management team reorganizes to supposedly improve, yet nothing ever changes. Why? Because THEY never change -- we're stuck with the same old baggage. They also create new senior positions and hire in their own friends so that all of the decision makers will be just like them; loyal followers who don't care about the future of the company, or the employees that are keeping it alive. Employee surveys come out every year, but any effort to make the right changes are clearly for appearances only. Corporate comes on site and does roundtables for honest feedback. In 2015, they were so concerned about what they heard that a promise was made to come back once a month until the issues were resolved. We never saw or heard from them again. HR is useless and incompetent. Everyone I know who has had a serious concern got push back or lip service, and confidentiality was NOT respected. Technology is so outdated that it's a constant challenge to do simple tasks. Servers are so slow that it takes 15 minutes to open an Excel spreadsheet, and if you try to add or delete a column, it crashes on you. Investment needs to be made in technology across the board.

5.0
Jun 3, 2016

Amazing Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Attention friends: Ignore the ignorant and hostile reviews of Livingston International. Never in my life have I had the privilege and honor of working with such a competent group of professionals... until I accepted their offer of employment, that is! Now, I’m not here to make any wild claims, but if you are lucky enough to work here, you are in for the adventure of a lifetime. Literally everyone is treated in a fair and impartial manner. Favoritism doesn’t exist and everyone gets along. At the end of a fun filled day, I feel a sense of sadness knowing that I have to spend the next 12 or so hours with my “family”. Well, I guess it’s more like 5 hours tops when you factor in sleep or whatever. Livingston is really the only family I need! Our office is a nonstop roller coaster of amazing, and sometimes, if you listen closely enough, you may even hear one of your magnificent co-workers singing the entire soundtrack to Disney’s Frozen. Awesome sauce! Don’t even get me started on management! They are like the “Dream Team” but so much better than Michael Jordan and Magic Johnson; well, at least as far as customs brokerage is concerned. I can’t give evidence of or comment on their particular merits regarding basketball, but Pippen ain’t easy, I suppose. At Livingston, the fringe benefits are so totally out of this world! Well, not the health insurance so much; the health benefits are rather horrible, but the Ethiopian coffee pouches more than make up for the sense of reassurance one ultimately feels when covered by decent and affordable healthcare. And FYI, the coffee is fair-trade, which is super trendy right now. Also, every Friday we watch Teen Wolf Two, which is by far the best Teen Wolf. Honestly, it was Jason Bateman at his finest. If you’ve heard anything about the higher than average rate of turnover at Livingston, you should just apply and see for yourself why that is, or is not. You won’t regret it. Chances are that like 12-15 people will be gone by the time you’ve begun the unbelievable adventure that is Livingston International. Trade up. Or something.

Cons

I truly have nothing bad to say. It's such a splendid atmosphere with intelligent minds working together to create something that could only be defined as magic.

Viewing 4 - 6 of 708 Reviews

Glassdoor has 761 Livingston International reviews submitted anonymously by Livingston International employees. Read employee reviews and ratings on Glassdoor to decide if Livingston International is right for you.