Does LoanCare pay their employees well?

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LoanCare?

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LoanCare?

Customer Service Representative (29) , Loan Counselor (12) , Customer Experience Specialist (10) , Supervisor (9) , Customer Service Representative (CSR) (6) , Manager (6) , Loss Mitigation Specialist (5) , Single Point of Contact (SPOC Agent) (5) , Team Lead (5) , Customer Service (4) , Foreclosure Specialist (4) , Customer Experience Specialist I (3) , Customer Experience Specialist II (3) , Customer Service Specialist (3) , Customer Service Supervisor (3)

What are the pros of working at LoanCare according to real employee reviews?

"Teammates are amazing, Management is great, benefits are good and affordable, work from home, you can choose your schedule." ((in 19 reviews)); "benefits are good." ((in 16 reviews)); "Great people to work with" ((in 13 reviews)); "Some departments have good leadership" ((in 9 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

What are the cons of working at LoanCare according to real employee reviews?

"No training provided and they dont care" ((in 18 reviews)); "No bonuses." ((in 6 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 6 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 5 reviews)); "Not a lot of support from senior management" ((in 3 reviews))

What are the top reviewed LoanCare locations?

Virginia Beach , Jacksonville , Chandler , Pittsburgh , Norfolk , Moon Township , Coraopolis , Moon , Arlington , Mesa , Phoenix , Charlotte , Virginia , Pitsburg , Denver , Philadelphia , South Park , Daytona Beach , Orlando , Tampa , Woodstock , Pitts

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LoanCare

Part of Fidelity National Financial

LoanCare reviews

3.1

48% would recommend to a friend

(301 total reviews)

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

2.0

Jun 6, 2024

not the best

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Loancare did have benefits for the employees

Cons

they had bonuses that right when you got to being able bonuses then they took them away

2.0

Jun 5, 2024

Do not recommend unless you like passive aggressive people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-It pays -Some co workers are cool -Decent benefits.

Cons

-If the supervisors are threatened by you, count your days -For some supervisors middle school never ended. If you don’t brown nose they’ll project their insecurity and insanity onto you and get you fired -Office politics are very much alive even in remote positions. Applicant beware.

2.0

Jun 4, 2024

Ugh...

Admin assistant

Recommend

CEO approval

Business Outlook

Pros

Work from home and no required weekends.

Cons

Disorganized and only interested in putting out the "flame of the day."

Viewing 34 - 36 of 301 Reviews

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Jobs at LoanCare

Desktop Supervisor (On-site)

Collections Team Lead (On-site)

Default Document Execution Specialist II (On-site)

Claims Support Specialist - Remote

QUALITY ASSURANCE CLAIMS SPECIALIST – REMOTE