Does LoanCare pay their employees well?

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LoanCare?

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LoanCare?

Customer Service Representative (29) , Loan Counselor (12) , Customer Experience Specialist (10) , Supervisor (9) , Customer Service Representative (CSR) (6) , Manager (6) , Loss Mitigation Specialist (5) , Single Point of Contact (SPOC Agent) (5) , Team Lead (5) , Customer Service (4) , Foreclosure Specialist (4) , Customer Experience Specialist I (3) , Customer Experience Specialist II (3) , Customer Service Specialist (3) , Customer Service Supervisor (3)

What are the pros of working at LoanCare according to real employee reviews?

"Work from home, flexible scheduling" ((in 17 reviews)); "benefits are good." ((in 15 reviews)); "Great people to work with" ((in 14 reviews)); "Some departments have good leadership" ((in 8 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

What are the cons of working at LoanCare according to real employee reviews?

"The training is horrible and if you have questions VPs and mangers don't even know the answers to help you." ((in 20 reviews)); "Low pay & fixing other department issues" ((in 19 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 6 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 5 reviews)); "No bonuses." ((in 5 reviews))

What are the top reviewed LoanCare locations?

Virginia Beach , Jacksonville , Chandler , Pittsburgh , Norfolk , Moon Township , Coraopolis , Moon , Arlington , Mesa , Phoenix , Charlotte , Virginia , Pitsburg , Denver , Philadelphia , South Park , Daytona Beach , Orlando , Tampa , Woodstock , Pitts

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LoanCare

Part of Fidelity National Financial

LoanCare reviews

3.1

48% would recommend to a friend

(301 total reviews)

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

3.0

Jun 20, 2016

Company Needs Change to Become Better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with.

Cons

people are not always receptive of change. This company has the potential to grow and surpass many subservicers if ideas and developmental processes were implemented.

2.0

May 27, 2016

Poor management and pay!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, health insurance, dental, vision, life short term and long term disability is available.

Cons

Management doesn't know what they are doing. They continually hire managers to run a department that has no knowledge of the department, and they don't try to learn the department. They want to hire their drinking buddies that they worked with at another company. Also, the pay is so below normal, and they expect a lot from you.

2.0

Apr 8, 2016

Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fellow Employees, Good work conditions

Cons

Management, Work level, Communication

Viewing 292 - 294 of 301 Reviews

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Jobs at LoanCare

Desktop Supervisor (On-site)

Collections Team Lead (On-site)

Default Document Execution Specialist II (On-site)

QUALITY ASSURANCE CLAIMS SPECIALIST – REMOTE

Borrower Resolution Specialist- Remote