Lovesac reviews

3.2

44% would recommend to a friend

(545 total reviews)
avatar

Shawn Nelson

55% approve of CEO

34% positive business outlook

Lovesac has an employee rating of 3.2 out of 5 stars, based on 545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lovesac employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

545 reviews
1.0
Jun 2, 2016

2nd bankruptcy around the corner?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm currently having a hard time finding a pro to include here that is honest.

Cons

The company has taken over 20 million dollars from investors over the past couple of years and still can't pay their bills. There isn't really much else to say, besides this: The company went into bankruptcy before and it looks like the current leadership is sending them down that road again.

1.0
Jan 19, 2018

Worst company I have ever worked for

Recommend
CEO approval
Business Outlook

Pros

The only pro when I worked here was the pay. However, that has been significantly cut for new SM's, anyway.

Cons

Complete lack of policies. Inept leadership and terrible mid management. Deceptive practices and an HR department that is a complete joke. Everything about this company is complete and utter garbage. And I even left on my own terms, in good standing, and I say all this.

1.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Quality product, great customers, small teams that can feel life family, fun environment.

Cons

Worked at the company for almost 2 years without a raise. Started as a sales associate and was assigned Customer Relations Lead. When our Operations Lead quit I had to take on her position as well as Customer Service Lead and sales all while being a "part-time" employee working 36hrs a week. I asked several times for a progress report, raise, and full-time status and was always brushed off. In the almost 2 years I worked at Lovesac I went through 5 different managers and 3 full staffs of employees. At one point my manager fired an employee and the manager was fired herself only hours later literally leaving me as the only employee at the store 2 days before inventory. I started out making $11 and left making $11hr. I conducted the first round of interviews and we ended up hiring a great rehire who came in at $11.50. A month after I left I found out they hired someone in my position with no experience at $20. Lastly there is little to no room to grow in the company because it is so small.

Viewing 4 - 6 of 545 Reviews

Glassdoor has 554 Lovesac reviews submitted anonymously by Lovesac employees. Read employee reviews and ratings on Glassdoor to decide if Lovesac is right for you.